accuRx Web: Setting up and using

More info on our web-based product for NHS staff in secondary care, Vision or Microtest practices

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25 articles in this collection
Written by Calum Eadie, Lorna, Vicky and 8 others

Setting up two-factor authentication

We have added two-factor authentication as an additional level of user verification when logging in to accuRx Web

Written by Ali Hoernle
Updated this week

Getting started with accuRx Web

See here for more information about accuRx Web. You can pass this to your management team if needed!

Written by Vicky
Updated over a week ago

How to sign in to accuRx Web

How secondary care (hospitals, NHS trusts, community services), Vision or Microtest practices can login to accuRx Web

Written by Lorna
Updated over a week ago

accuRx Web: An introduction to booking and scheduling appointments

Written by Alice
Updated over a week ago

Sending SMS and more!

accuRx Web: How do I view my SMS history with a patient?

Here are some tips on how to use the Patient Message History feature in accuRx web

Written by Srikant Singhvi
Updated over a week ago

I work in secondary care. How do I send a text message to a patient?

Written by Elena Cellitti
Updated over a week ago

I use accuRx. Can I save my message to a patient's record?

How to save patient messages to their medical record

Written by Will
Updated over a week ago

How do I make my own SMS templates in accuRx Web

How to save yourself time by creating custom templates in accuRx Web!

Written by Elena Cellitti
Updated over a week ago

Sending attachments to patients using accuRx Web SMS

How to send documents or images to patients using the accuRx Web platform.

Written by Vicky
Updated over a week ago

accuRx Web - Patient Response

Patients can now reply with text or photo (up to 5 photos) responses to your SMS messages sent from accuRx web

Written by Satya R
Updated over a week ago

Sending Video invites

How to do a video consultation with accuRx Web

Using accuRx Web for Video Consultations

Written by accuRx Support
Updated over a week ago

accuRx Web - Can I invite a patient to a video consultation via email?

How to send a video consultation link via email, so your patient can use their tablet or computer instead of their smartphone.

Written by Vicky
Updated over a week ago

accuRx Web - How to invite more people to a video consultation

Adding more patients or other healthcare staff into a video call with accuRx Web

Written by Katie Clephan
Updated over a week ago

accuRx Web Video Consult - Technical Requirements

Technical Requirements for video consultations via accuRx Web

Written by Lorna
Updated over a week ago

accuRx Web Video - Patient's FAQ

Information for your patients

Written by accuRx Support
Updated over a week ago

Patient Lists

Patient Lists - Getting started

See how to use Patient lists and make the most of these!

Written by Elena Cellitti
Updated over a week ago

How can I create, remove and manage my Patient Lists?

Written by Elena Cellitti
Updated over a week ago

How to upload multiple patients to your list?

Written by Elena Cellitti
Updated over a week ago

How to share a patients lists with a colleague?

Written by Elena Cellitti
Updated over a week ago

How to access Patient lists?

Written by Elena Cellitti
Updated over a week ago

Troubleshooting and FAQs

How do I know if a message has been delivered

Viewing delivery receipts in accuRx Web

Written by Lorna
Updated over a week ago

I see "Your network firewall appears to be blocking our connections"

What to do if you see this error messages about firewalls and network connectivity

Written by Calum Eadie
Updated over a week ago

Video Consultations: Firewall Configuration

How to configure your firewall to support accuRx Video Consultations

Written by Calum Eadie
Updated over a week ago

Routing video call traffic

Written by Calum Eadie
Updated over a week ago

Why can’t I see the option for patient response in accuRx Web?

What to do if you don't have access to the patient response feature in accuRx Web

Written by Satya R
Updated over a week ago