Message GP practice is a feature of Accurx Web that allows you to send messages about a patient directly to their GP practice without having to look up any contact details.
Accurx Web is web-based, so you don’t need to install or download any software, and you can log-in using your nhs.net or nhs.uk credentials from any mobile, tablet or desktop device.
How does it work?
Message GP practice lets you send messages about a patient to a patient's GP practice easily from either your mobile or desktop.
We use the Personal Demographics Service to identify the patient's GP practice.
Message GP practice will be available if it has been enabled for the patient's GP practice.
These messages will be sent to the Accurx inbox for the GP practice. They can be saved directly to the patient record in one-click, including attachments.
The GP practice will receive a notification of a new message.
All responses come back to your NHS email address.
Steps to send a message with Message GP practice
Step-by-step guide on how to use Message GP practice, or watch the video below!
Log into Accurx Web, using your nhs.net or nhs.uk credentials. Click on 'New' in the top left-hand corner and then select 'Message GP' 👇 (You can also access this by searching for the patient and selecting 'Message GP' from the patient profile).
You should now be able to search for a patient. (Patient in the image is a test patient).
From here you can write out a message to the GP practice, use your own template or choose a pre-written Accurx template from the 'Templates' drop-down, then click 'Send'. You will also be able to attach any relevant documents to this message by selecting the paperclip icon.
A log of the sent message will be recorded in the conversation above, it will tell you the delivery status of the message and give you the option to copy it if you need to save it to your records.
Two grey ticks means the message has delivered to the GP practice and two green ticks means it has been read by the GP practice.
You'll also see that "Participants" has appeared on the right which indicates who is part of the conversation.
If you need to see it again, you can view your Message GP messages in the Conversations with Care Providers inbox.
From here you will see all sent Message GP messages from your workspace and it is where you will receive replies.
You can also access Message GP messages for a patient from their profile page in "Recent Messages with..." underneath the message GP practice button.
How can I get access?
For more information on how to get access to Message GP practice, please contact support@accurx.com
You can also chat with one of the Accurx team on our live chat if you have any questions or need any help. Just click the green message bubble in the bottom right-hand corner of this page. 👉