Accurx Help Centre

Accurx for patients

What to do if your GP has sent you a text via accuRx

Z

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11 articles in this collection
Written by Zoë Öhman, Vivek, Vicky and 5 others

Accurx Plus

Information on pricing and which modules will remain free and which will become chargeable as part of accuRx Plus

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12 articles in this collection
Written by Hana El Oakley, Chloe Coxill, John F and 5 others

Accurx Plus Resource Centre

User guides for each of the products available to purchase as part of accuRx Plus including how to get started, video demos, tips & tricks and FAQs

13 articles in this collection
Written by Brooke Roberts, Hana El Oakley, and Libby Loeffler

accuBook: our vaccination invitation and management solution

More info on our vaccine solution, accuBook

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61 articles in this collection
Written by Jennifer Rose, Sameera, Matthew Honeyman and 12 others

Accurx Desktop: Setting up with your EPR

Help with installing, registering with EMIS Web/SystmOne/Vision and creating your account

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21 articles in this collection
Written by Lorna, Vicky, Katie Clephan and 5 others

Accurx Desktop: Managing and logging in to your account

How to personalise your account, what an admin can do and what to do with your account when moving across sites

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18 articles in this collection
Written by Lorna, Katie Clephan, Seoyeon and 2 others

Accurx Desktop: Sending text messages and making video calls

Guides to using accuRx Desktop to send out text messages to patients (including to set up video consultations, sending documents, sending surveys, requesting photos and more!!)

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70 articles in this collection
Written by Lorna, Harry, Victoria Fussey and 12 others

Accurx Desktop: Self-book

Help articles and instructions on how to use accuRx's Self-book feature to send Face-to-Face appointment booking links to patients

5 articles in this collection
Written by Harry, Hannah, and Katie Clephan

Accurx Desktop: Managing messages in the Inbox

Guides to using the accuRx Desktop inbox to manage different types of incoming messages and notifications

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18 articles in this collection
Written by John F, Katie Clephan, Matt Grannell and 2 others

Accurx Plus: Batch Messaging

Guides and help articles on how our Batch Messaging product works

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7 articles in this collection
Written by John F, Harry, Katie Clephan and 1 other

Accurx Plus: Appointment Reminders

Everything you need to know about Accurx's Appointment Reminders product

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10 articles in this collection
Written by Katie Clephan, Sameera, John F and 2 others

Accurx Desktop: Troubleshooting

Help with troubleshooting for accuRx Desktop (with EMIS and SystmOne)

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31 articles in this collection
Written by Vicky, Alexia, Helen and 8 others

Information Governance and Security

Everything you need to know about IG and data security at accuRx

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13 articles in this collection
Written by Seoyeon, Alistair, Vicky and 3 others

Accurx Web: Setting up and using

More info on our web-based product for NHS staff in secondary care, Vision or Microtest practices

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35 articles in this collection
Written by Vicky, Satya R, Lorna and 12 others

accuMail: Sending emails to colleagues

This software lets you send emails about patients to other healthcare professionals!

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13 articles in this collection
Written by Karen, Stu, Vicky and 1 other

Accurx Patient Triage

More info on our online consultation solution

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31 articles in this collection
Written by Katie Clephan, Jemma, Kei and 9 others

Accurx updates

Round ups of the latest accuRx features and changes!

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6 articles in this collection
Written by Seoyeon, Vicky, Harry and 1 other

Accurx FAQs

This section contains information about how accuRx operates and provide services to users.

4 articles in this collection
Written by Kien, Vicky, and Helen

patient-initiated follow-up (PIFU)

5 articles in this collection
Written by Seoyeon and Alice

The Booking Module

Find out everything you need to know about Self-Book and Batch Self-Book.

4 articles in this collection
Written by Hannah and Harry