What are Questionnaires?
These are mobile-friendly pre-made questionnaires for patients to collect data through their responses. The responses are then fed back to you via the Accurx Web Inbox.
You can then download these responses as a PDF to save them to your paper or electronic medical record.
Examples of some of the Florey questionnaires available are:
Waiting List Validation Questionnaire
Single Skin Lesion Questionnaire
COVID-19 Triaging Questionnaire
Remote Monitoring Questionnaire
The example we have used for this particular step-by-step guide is the Single Skin Lesion Questionnaire. However, the other Florey Questionnaires work like this too.
Sending a Florey questionnaire to a patient
Step 1:
Search for a patient using their NHS number and date of birth (or a test patient if you want to give it a try for yourself).
Step 2:
Send a message to a patient by clicking the Message Patient icon on the top right of the patient profile
Step 3:
To send a questionnaire, select the 'See Questionnaires' option on the top right of the compose message screen as shown in the screenshot below đ
Step 4:
Here you can see the available questionnaires.
Click the Florey youâd like to send to the patient, e.g. âSingle Skin Lesion Questionnaireâ by selecting âUse questionnaireâ, and the text message will pre-fill (but feel free to edit it to make it more personalised!).
Click the âSendâ button and the message will be on its way to the patient!
Reminder SMS Messages
Patients will receive two reminder texts on day 3 and day 6 if they have not completed the survey within 7 days.
Processing patient questionnaire responses
Step 1:
When a new response comes back from a patient, you will see a notification on the Conversations tab in Accurx Web.
Step 2:
Once you open the Conversations tab, you should navigate to the âQuestionnairesâ section and click on the questionnaire you want to view responses for (e.g. âSingle Skin Lesionâ) as shown below.
Step 3:
When you click on the âSingle Skin Lesionâ inbox, you will see all patients who responded to the questionnaire on the right-hand pane.
When you select one of the patients, you can review their response. You will also be able to get a copy of the patientâs response that you can then add into the medical notes, by selecting âGet a copyâ.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. đ