There are several teams in the Accurx Web Inbox under the 'Teams' tab.
Admins can create and rename teams in Accurx by going to the settings page > Workspace > Team notifications.
From here:
To create a team, select '+ Create new team' in the top right corner
To rename a team, find it in the list and select 'Rename' next to it
You can view and manage who is in these teams via the settings page.
To get here, click on the name of your workspace in the top right hand corner of Accurx Web and then click Settings.
From the Workspace section on the left-hand column, select "Team Notifications." If you create new teams to rename existing ones, remember to refresh your inbox after making changes to see the updated team names under the Teams section.
Along the top row are all the teams in your workspace.
Along the left-hand column are all the users at your organisation.
If the green tick box is ticked for a user that means they are in that team.
Note: only Accurx admin users can edit who is notified for a team. Other members of your organisation will be able to view the table, but NOT remove anyone from a team.
However, a member can still change their own notification settings for a specific team in the Accurx Web Inbox using the notification toggle. You can read more here.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉