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The Accurx app: UHL Email migration

What to do if your email address changed from @uhl-tr.nhs.uk to @nhs.net

Kes avatar
Written by Kes
Updated over 2 weeks ago

On 2nd-3rd August 2025, UHL migrated their staff from @uhl-tr.nhs.uk to @nhs.net email domains. New inbound messages are blocked from reaching @uhl-tr.nhs.uk; these are automatically redirected to @nhs.net.

Accurx has completed the migration of usersโ€™ email domains from uhl-tr.nhs.uk to nhs.net as of 13 August 2025. Your Accurx account data has now been moved to your new nhs.net account.

How to log in using your nhs.net email address?

Please log in to the Accurx app using your nhs.net email address. From 13 August 2025, we migrated all Accurx accounts from @uhl-tr.nhs.uk to @nhs.net email addresses. All your existing Accurx data is now linked to your new nhs.net account.


If you previously logged in with an @nhs.net email address

You do not need to do anything differently. Please continue to log in as you normally would.


What if I have already created another Accurx account using my @nhs.net email address before the migration?

We are sorry, but we will not be able to connect duplicate accounts created during this time.

If you have mistakenly created another Accurx account using your nhs.net email address and sent messages from that account, we suggest you log into your duplicate Accurx account on the Accurx app and search for your name in your Colleagues tab in the Inbox to access any messages you have sent from that account ๐Ÿ‘‡

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. ๐Ÿ‘‰

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