Skip to main content
All CollectionsAccurx Web Message Patient and more!
Accurx Web: How do I know if a message has been delivered?
Accurx Web: How do I know if a message has been delivered?

How to view delivery receipts in Accurx Web

Moreen avatar
Written by Moreen
Updated over a month ago

When you send a text message with Accurx Web, the message will have a status of either 'sent', 'delivered' or 'failed', which we get back from the mobile network about that phone number. Click here to find out what these statues mean. πŸ˜€

In Accurx Web, you're able to view the status of messages sent by clicking on "Organisation" (top right-hand corner of web page) and then select "Settings".

Once, you've clicked on your "Organisation Settings", you'll then have the option to click 'SMS Status' to view the delivery status of your SMS messages. ⬇️

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

Did this answer your question?