Accurx Desktop: Sending text messages and making video calls

Accurx Desktop: How to get started with the toolbar

A basic guide to using the Accurx Desktop toolbar for EMIS/SystmOne GP practices

Written by Katie Clephan
Updated over a week ago

Accurx Desktop: How to email patients

How to send an email to patients from Accurx Desktop

Written by Vivek
Updated over a week ago

Accurx Desktop: What’s the difference between “Consent ✅” and “Okay to contact ✅”?

Find out more about the contact consent indicators in the new version of the Message tab in Accurx desktop

Written by Sam
Updated over a week ago

Accurx Desktop: How to send a text message to a patient

How to send a quick text using Accurx Desktop that a patient can't respond to

Written by Vicky
Updated over a week ago

Accurx Desktop: What is Message Patient?

Written by Vicky
Updated over a week ago

Accurx Desktop: How to send a message that a patient can respond to (with text or photo 📸)

Allowing patient replies to texts with Accurx Desktop

Written by Karen
Updated over a week ago

Accurx Desktop: How can patients consent to my practice saving photos?

Written by Vicky
Updated over a week ago

Accurx Desktop: Text message character limit

How many words can be used for a patient message

Written by Elena Cellitti
Updated over a week ago

Accurx Desktop: How to send text messages 'out of hours'

By default, Accurx Desktop will delay messages to 8am the next day if it's currently 'out of hours'.

Written by Lorna
Updated over a week ago

Accurx Desktop: My patient does not speak English. Can I send them a text in another language?

How to translate your messages before sending them

Written by Vicky
Updated over a week ago

Vision: Making the most of the features

Here you'll find what features you have available when using Accurx Desktop with Vision and how to use these

Written by Elena Cellitti
Updated over a week ago

Accurx Desktop: How to monitor the delivery status of a text message

How you can find out if a SMS has been delivered to a patient

Written by Vicky
Updated over a week ago

Accurx Desktop: What do Sent, Delivered, and Failed mean in delivery receipts?

What do these different status messages mean in the delivery receipt of a text message

Written by Vicky
Updated over a week ago

Accurx Desktop: Why does a message fail?

SMS messages might fail when you send them to a patient - this article explains the reasons why.

Written by Vicky
Updated over a week ago

Accurx Desktop: How to view and use Accurx's pre-built templates

Using the Accurx library of Message Templates

Written by Lorna
Updated over a week ago

Accurx Desktop: How to create your own message templates

Create and save your own message templates

Written by Lorna
Updated over a week ago

Accurx Desktop: How to add SNOMED codes to message templates

Adding SNOMED codes to personal or practice templates

Written by Lorna
Updated over a week ago

Accurx Desktop: How to attach a document to a text message or email

Learn how you can send a document to a patient using Accurx

Written by John F
Updated over a week ago

Accurx Desktop: How to attach test results, sick notes, etc directly from your Medical System to SMS messages

You can now attach documents directly from S1/EMIS to your texts without needing to save them to desktop!

Written by Jemma
Updated over a week ago

Accurx Desktop: Digitally signing sick notes (Med3)

How to sign sicknotes before attaching the documents

Written by Kei
Updated over a week ago

Accurx Desktop: How to attach a document to a message template

Written by John F
Updated over a week ago

Pathways: FIT Sample Reminder Pathway

How to schedule FIT Sample Reminder text messages to a patient

Written by Victoria Fussey
Updated over a week ago

Pathways: How to schedule messages to a patient

Learn how to use Pathways to send multiple messages automatically over a series of days, weeks or months.

Written by Harry
Updated over a week ago

Accurx Desktop: Can I cancel a delayed text message after I've scheduled it?

How to cancel text messages that you have scheduled to be sent to a patient at a future date

Written by Seoyeon
Updated over a week ago

Florey: What is Florey?

Florey Surveys lets you send mobile-friendly questionnaires to your patients via SMS using Accurx Desktop

Written by John F
Updated over a week ago

Florey: List of all Floreys available

This article is a list of all Floreys currently available and a link to their respective articles

Written by Seoyeon
Updated over a week ago

Florey: How to use Florey questionnaires

Learn how to collect structured information from patients via SMS

Written by John F
Updated over a week ago

Florey: How to schedule a Florey to a Patient

Learn how to schedule a Florey questionnaire, and what you need to be aware of!

Written by Seoyeon
Updated over a week ago

Custom Florey - our tips on how to create great Floreys

Written by Jemma
Updated over a week ago

Custom Floreys - How to create your own custom Florey questionnaire

Here you can find out how to create and send your own custom Florey questionnaires to collect the patient information you need.

Written by Jemma
Updated over a week ago

Florey: Partnered Florey FAQs

Find out all there is on partnered Florey's with Accurx

Written by Elena Cellitti
Updated over a week ago

Florey: Adult ADHD Self-Report Scale (ASRS) Questionnaire

Showing the end-to-end flow of the Adult ADHD Self-Report Scale (ASRS) Questionnaire using screenshots

Written by Maya Chaldecott
Updated over a week ago

Florey: Questions for UTI questionnaire (partnered - TARGET)

This article lists the questions and codes used in the UTI Florey Questionnaire

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for Fracture Risk questionnaire

This article lists the questions and codes used in the Fracture Risk Florey Questionnaire

Written by Harry
Updated over a week ago

Florey: Sore Throat Questionnaire with Screenshots

Showing the end-to-end flow of the Sore Throat Questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Cancer Care Review questionnaire: question and SNOMED codes

The Cancer Care Review Florey is used to help gather information prior to a Cancer Care Review.

Written by Harry
Updated over a week ago

Florey: Single Skin Lesion Questionnaire with Screenshots

Showing the end-to-end flow of the Single Skin Lesion Questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: BMI Questionnaire

This article lists the questions and SNOMED codes used in the BMI Florey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the POP Repeat Prescription Questionnaire

Written by Harry
Updated over a week ago

Florey: Cough Assessment Questionnaire with Screenshots

Showing the end-to-end flow of the Cough Assessment Questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Lower Back Pain Assessment Questionnaire with Screenshots

Showing the end-to-end flow of the Lower Back Pain Assessment Questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Ethnicity questionnaire: question and SNOMED codes

This article lists the questions and codes used in the Ethnicity Florey Questionnaire

Written by Harry
Updated over a week ago

Florey: Can I remotely monitor a patient's COVID-19 symptoms?

How to use the COVID-19 remote monitoring Florey Survey

Written by Elena Cellitti
Updated over a week ago

Florey: Medication Review Questionnaire Screenshots

Showing the end-to-end flow of the Medication Review questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Hormone Replacement Therapy (HRT) Review Questionnaire Screenshots

Showing the end-to-end flow of the Hormone Replacement Therapy (HRT) Review questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Pre-travel Questionnaire

Showing the end-to-end flow of the Pre-travel Florey questionnaire using screenshots

Written by Chris Sartori
Updated over a week ago

Florey: Questions in the COVID-19 triaging questionnaire

This article details what questions are asked in the coronavirus screening survey, and what you can save to the record.

Written by Harry
Updated over a week ago

Florey: Pulse Oximetry Questionnaire

Showing the end-to-end flow of the Pulse Oximetry Florey questionnaire using screenshots

Written by Maya Chaldecott
Updated over a week ago

Florey: Questions in the COVID-19 remote monitoring questionnaire

This article details what questions are asked in the coronavirus remote monitoring survey, and what you can save to the record.

Written by Harry
Updated over a week ago

Florey: Blood Pressure Florey Questionnaire screenshots

Showing the end-to-end flow of the Blood Pressure Florey questionnaires using screenshots

Written by Vivek
Updated over a week ago

Florey: SNOMED codes and questions for COPD - MRC, CAT questionnaire

This article lists the questions and codes used in the COPD Florey Questionnaire

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the Asthma questionnaire

This article lists the questions and codes used in the Asthma Questionnaire

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for COPD - MRC questionnaire

This article lists the questions and codes used in the COPD - MRC Questionnaire

Written by Vicky
Updated over a week ago

Florey: SNOMED codes and questions for the Smoking status questionnaire

This article documents what gets sent to a patient in the Smoking status Florey Survey and what you can save to the record 😊

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the Flu vaccine invitation questionnaire

This article details the questions asked and corresponding codes added for the Flu vaccine invitation Florey Survey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the Alcohol Health (AUDIT-C) questionnaire

This article details the questions asked and corresponding codes added for the Alcohol Health Florey Survey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for COCP Questionnaire

This article lists the questions used in the COCP Florey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for Diabetes Pre-Appointment

This article lists the questions and codes used in the Diabetes Pre-Appointment Florey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for Health Check Questionnaire

This article lists the questions and codes used in the Health Check Florey

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the Blood Pressure Questionnaire - 7d Home Monitoring

This article lists the questions and codes used in the Blood Pressure Questionnaire - 7d Home Monitoring

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for the Blood Pressure Questionnaire

This article lists the questions and codes used in the Blood Pressure Questionnaire

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for Anxiety GAD-7 Questionnaire

This article lists the questions and codes used in the Anxiety GAD-7 Questionnaire

Written by Harry
Updated over a week ago

Florey: SNOMED codes and questions for Depression PHQ-9 Questionnaire

This article lists the questions and codes used in the Depression PHQ-9 Questionnaire

Written by Harry
Updated over a week ago

Video: How to do video consultations using your mobile at a GP practice

How to use Accurx to set up a video consultation with a patient, and other details on our video service (EMIS/S1 users)

Written by Vicky
Updated over a week ago

Video: Troubleshooting

This article talks about some common issues people may have with our Video consultation feature, and how to troubleshoot them.

Written by John F
Updated over a week ago

Video: Can I do video consultations from my desktop computer?

How to use the video consultation feature on your desktop

Written by Lorna
Updated over a week ago

Video: Which browsers are supported?

Which devices you can use for the video consultation feature

Written by John F
Updated over a week ago

Video: How to invite more people to a video consultation

Adding more patients or other healthcare staff into a video call for GP practices using EMIS/SystmOne

Written by Katie Clephan
Updated over a week ago

Video: What should I do when my patient and I cannot see or hear each other on a video consultation?

If you can't see/hear the patient or they can't hear/see you, these are some settings for you to check.

Written by Lorna
Updated over a week ago

Video: What do I do when I see 'You're trying to join on an unsupported browser' in a video consultation?

What to do if you see this error message about unsupported browsers on desktop

Written by Vicky
Updated over a week ago

Video: How do I email a video consultation link using Accurx Desktop?

You can now email your patients their video consultation link. This might be useful for sending a link to a tablet or computer!

Written by John F
Updated over a week ago

Accurx Desktop: How to view your usage for SMS messages, Floreys, Pathways & video consultations

How to see the number of messages your practice sends

Written by Lorna
Updated over a week ago