Accurx Desktop: Can I cancel a delayed text message after I've scheduled it?

If you've scheduled an individual message to a patient you can cancel it before it sends. To do this:

1. Click on your initials icon and then select 'Manage Organisation'

2. Click 'SMS status'

3. Click 'Scheduled'

4. Click 'Cancel'

The original message will still show up on this list, but will say 'Cancelled'.

The message will still appear in the patient's record in EMIS, so you will need to also delete the entry manually in EMIS/SystmOne/Vision.