If you've scheduled an individual message to a patient, you can cancel it before it sends. To do this:
1. Select the inbox icon on your Accurx toolbar.
2. You can either go into your inbox if you scheduled the message or into "All conversations" if you want to check the whole practice's scheduled messages.
3. Click 'Sent & Scheduled'
4. Click the 'Scheduled' tab
5. The original message will still show up on this list with the option to cancel.
The message will still appear in the patient's record in EMIS, so you will need to also delete the entry manually in EMIS/SystmOne/Vision.