accuRx Desktop: Sending messages and making video calls

Guides to using accuRx Desktop to send out text messages to patients (including to set up video consultations, sending documents, sending surveys, requesting photos and more!!)

Lorna avatar Vivek avatar Vicky avatar +8
41 articles in this collection
Written by Lorna, Vivek, Vicky and 8 others
Video consultations

How to do video consultations with your mobile at a GP practice

How to use accuRx to set up a video consultation with a patient, and other details on our video service (EMIS/S1 users)
Vicky avatar
Written by Vicky
Updated over a week ago

Can I do video consultations from my desktop computer?

How to use the video consultation feature on your desktop
Lorna avatar
Written by Lorna
Updated over a week ago

My patient wants to use their tablet or computer for a video consultation

How to invite a patient to a video call via email, so they can use their tablet or computer instead of their smart phone
Will avatar
Written by Will
Updated over a week ago

accuRx Desktop: How to invite more people to a video consultation

Adding more patients or other healthcare staff into a video call for GP practices using EMIS/SystmOne
Katie Clephan avatar
Written by Katie Clephan
Updated over a week ago

Video consultations: Which browsers are supported?

Which devices you can use for the video consultation feature
accuRx Support avatar
Written by accuRx Support
Updated over a week ago

My patient and I cannot see or hear each other on a video consultation

If you can't see/hear the patient or they can't hear/see you, these are some settings for you to check.
Lorna avatar
Written by Lorna
Updated over a week ago

I see 'You're trying to join on an unsupported browser' in a video consultation

What to do if you see this error message about unsupported browsers on desktop
Vicky avatar
Written by Vicky
Updated over a week ago

How do I email a video consultation link using accuRx Desktop?

You can now email your patients their video consultation link. This might be useful for sending a link to a tablet or computer!
Hanne Ockert-Axelsson avatar
Written by Hanne Ockert-Axelsson
Updated over a week ago
Using Florey Surveys

What is Florey?

Florey Surveys lets you send mobile-friendly questionnaires to your patients via SMS
Hanne Ockert-Axelsson avatar
Written by Hanne Ockert-Axelsson
Updated over a week ago

How to use Florey Surveys

Learn how to collect structured information from patients via SMS
Hanne Ockert-Axelsson avatar
Written by Hanne Ockert-Axelsson
Updated over a week ago

Can I remotely monitor a patient's COVID-19 symptoms?

How to use the COVID-19 remote monitoring Florey Survey
Elena Cellitti avatar
Written by Elena Cellitti
Updated over a week ago

Partnered Florey FAQs

Find out all there is on partnered Florey's with accuRx
Elena Cellitti avatar
Written by Elena Cellitti
Updated over a week ago

[Florey] SNOMED codes and questions for COPD - MRC, CAT questionnaire

This article lists the questions and codes used in the COPD Florey Questionnaire
Vivek avatar
Written by Vivek
Updated over a week ago

What does 'This patient is already enrolled in this Florey questionnaire' mean?

What this Florey survey error means when you're trying to send a patient a survey.
Vicky avatar
Written by Vicky
Updated over a week ago

[Florey] Questions in the COVID-19 remote monitoring questionnaire

This article details what questions are asked in the coronavirus remote monitoring survey, and what you can save to the record.
Hanne Ockert-Axelsson avatar
Written by Hanne Ockert-Axelsson
Updated over a week ago

[Florey] Questions in the COVID-19 triaging questionnaire

This article details what questions are asked in the coronavirus screening survey, and what you can save to the record.
Vicky avatar
Written by Vicky
Updated over a week ago

[Florey] SNOMED codes and questions for the Asthma questionnaire

This article lists the questions and codes used in the Asthma Questionnaire
Vicky avatar
Written by Vicky
Updated over a week ago

[Florey] SNOMED codes and questions for the Alcohol Health (AUDIT-C) questionnaire

This article details the questions asked and corresponding codes added for the Alcohol Health Florey Survey
Vicky avatar
Written by Vicky
Updated over a week ago

[Florey] SNOMED codes and questions for the Flu vaccine invitation questionnaire

This article details the questions asked and corresponding codes added for the Flu vaccine invitation Florey Survey
Vicky avatar
Written by Vicky
Updated over a week ago

[Florey] SNOMED codes and questions for the Smoking status questionnaire

This article documents what gets sent to a patient in the Smoking status Florey Survey
Vicky avatar
Written by Vicky
Updated over a week ago