Accurx

Customising the repeat prescription option in Patient Triage

Patient Triage: How to manage your Repeat prescription settings

Jemma

Katie Clephan

More info on our online consultation solution 

Accurx Plus: Patient Triage

Patient Triage: Dashboard

How to use submit a Patient Triage request via the NHS App if you are a patient

Patient Triage: NHS App Patient Guide

The functionality to customise when using Temporary Suspend with Patient Triage to only allow admin requests

Patient Triage: Temporary Suspend - Allowing Admin Requests

Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.

Patient Triage: Workflows and Template Examples

This guide is a resource to help practices launch Patient Triage.

Patient Triage: Step-by-step guide

Learn more about our integration with the NHS App!

Patient Triage: What is the NHS App integration?

Setting up Accurx's online consultation solution at your practice.

Patient Triage: How to get started

Submitting requests on behalf of a patient.

Patient Triage: How to use Proxy Flow

Patient Triage: How to manage patient requests in the Accurx Inbox

Understanding how notifications work for Patient Triage and how these can be changed

Patient Triage: Who gets notified about new requests?

This article gives a detailed description what information patients submit when sending a query through Patient Triage

Patient Triage: What information do patients submit?

How to disable Patient Triage temporarily to help with demand

Patient Triage: How to use Temporary Supend for Patient Triage

Learn about our new feature in Patient Triage that allows practice staff to submit a triage request on behalf of a patient!

Patient Triage: How to use the Reception Flow

Accurx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.

Patient Triage: How does patient identification work?

Make sure patients have the right expectations by personalising the wording on the form and messages to suit your practice.

Patient Triage: How to customise your messages

Our new feature designed to signpost patients to other local healthcare providers.

Patient Triage - Self-Referral

Below are some tips to frequently asked questions from users for Patient Triage.

Patient Triage: User tips

Here are our key tips for displaying Patient Triage on the practice website!

Patient Triage: Updating your website

How to use Patient Triage if you are a patient.

Patient Triage: Patient guide

Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.

Patient Triage: Clinical Safety

How photos are submitted and received in Patient Triage

Patient Triage: Photo Uploads

How to switch on our 'Out of Hours' setting for Patient Triage

Patient Triage: Out Of Hours

Which usage stats are available for Patient Triage and how you can view these

Patient Triage: How to see how many requests you have received and which type
V2

Patient Triage: How to see how many requests you have received and which type

This article helps answer some frequently asked questions about Patient Triage

Patient Triage: FAQs

Patient Triage: Video guides

Patient Triage: Template Policy

Patient Triage

An article for all your questions on our new Self-Book feature.

Self-Book for Telephone Appointments: FAQs

What to do if you can’t see the slot type you want when using Self-Book for telephone appointments