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Patient Triage: Updating your website

Here are our key tips for displaying Patient Triage on the practice website!

Hana El Oakley avatar
Written by Hana El Oakley
Updated over 4 months ago

This article is for practices who are setting up Patient Triage, Accurx's Online Consultation solution πŸš‘

🌟 If you don't currently have access to Patient Triage, click here to find out more and sign up for a free trial! πŸ‘¨β€βš•οΈπŸš‘

Where can I find our link?

Once Patient Triage is switched on for your practice, you can find your unique link by following the steps below:

  1. Click your Initials in the Accurx toolbar, and select "Patient Triage".

  2. At the top, select 'Set Up Patient Triage', and you'll see your link πŸ‘‡

  3. This link can then go on your practice website! If you manage the website yourself, simply pop it somewhere visible. If not, pass the link to your IT Team to promote it on the website.

Do you have a website banner I can use?

Your website provider, or whoever normally updates your practice website, should be able to embed one of the banners with your unique link.

Where else can I put the link?

If you already have direct links to fit notes, test results, and repeat prescriptions, you can add the Patient Triage link at each of these points.

If our banners don't work for your website, you can still use your link with your own button or as a hyperlink. Here are some ideas for where you might like to add your link:

It is worth thinking about one main prominent place for Patient Triage - the more obvious, the easier for patients to find it! Here's a great example πŸ‘‡

What should the website say?

Please note that reference to 'Accurx' should be minimal, to lessen the risk of patients mistakenly contacting Accurx directly.

We suggest keeping it very simple. For example, a button or link which says 'Contact us online'.

Do you have posters?

Yes! You can find an A3 portrait poster here.

Please see a short video demonstration of how to update your website below:

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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