Accurx

This guide is a resource to help practices launch Patient Triage.

Patient Triage: Step-by-step guide

Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.

Patient Triage: Workflows and Template Examples

Understanding how notifications work for Patient Triage and how these can be changed

Patient Triage: Who gets notified about new requests?

This article gives a detailed description on what information patients submit when sending a query through Patient Triage

Patient Triage: What information do patients submit?

Accurx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.

Patient Triage: How does patient identification work?

Learn more about our integration with the NHS App!

Patient Triage: What is the NHS App integration?

Learn about our feature in Patient Triage that allows practice staff to submit a triage request on behalf of a patient!

Patient Triage: Reception Flow

Submitting requests on behalf of a patient.

Patient Triage: How to use Proxy Flow

Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.

Patient Triage: Clinical Safety

Patient Triage: Template Policy

Find out how you can use Patient Triage as a tool in your total triage workflow.

Patient Triage: Total Triage

A guide on Outcome Recording, when and how to use this feature.

Patient Triage: Outcome Recording

Patient Triage: Translation

Using the Patient Triage dashboard to better understand and plan for your organisation's inbound demands.

Reporting Dashboards: Patient Triage

This article helps answer some frequently asked questions about Patient Triage

Patient Triage: FAQs

Manage network-wide demand by forwarding Patient Triage requests to other practices or hub teams.

Hub Working: Cross-Organisational Triage

Total Triage Readiness: Your Free 4-Week Implementation Programme

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All about Patient Triage

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