Accurx Patient Triage

Patient Triage: Dashboard

Written by Jemma
Updated today

Patient Triage: NHS App Patient Guide

How to use submit a Patient Triage request via the NHS App if you are a patient

Written by Kei
Updated today

Patient Triage: Temporary Disable - Allowing Admin Requests

The new functionality to customise when using Temporary Disable with Patient Triage if it shows no requests or allows for admin requests

Written by Jemma
Updated today

Patient Triage: Workflows and Template Examples

Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.

Written by Jemma
Updated today

Patient Triage: Step by step guide

This guide is a resource to help practices launch Patient Triage.

Written by Jemma
Updated today

Patient Triage: What is the NHS App integration?

Learn more about our integration with the NHS App!

Written by Jemma
Updated today

Patient Triage: How to get started

Setting up Accurx's online consultation solution at your practice.

Written by Katie Clephan
Updated today

Patient Triage: How to use Proxy Flow

Submitting requests on behalf of a patient.

Written by Ayrton
Updated today

Patient Triage: How to manage patient requests in the Accurx Inbox

Written by Vivek
Updated over a week ago

Patient Triage: Who gets notified about new requests?

Understanding how notifications work for Patient Triage and how these can be changed

Written by Vivek
Updated today

Patient Triage: What information do patients submit?

This article gives a detailed description what information patients submit when sending a query through Patient Triage

Written by Vicky
Updated today

Patient Triage: How to use Scheduled Suspend of Patient Triage and Temporarily Disabling

Written by Ben Spiro
Updated today

Patient Triage: How to use the Reception Flow

Learn about our new feature in Patient Triage that allows practice staff to submit a triage request on behalf of a patient!

Written by Helen
Updated today

Patient Triage: How does patient identification work?

Accurx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.

Written by Vicky
Updated today

Patient Triage: How to customise your messages

Make sure patients have the right expectations by personalising the wording on the form and messages to suit your practice.

Written by Katie Clephan
Updated today

Patient Triage: How to redirect patients to an existing repeat prescriptions service

Customising the repeat prescription option in Patient Triage

Written by Katie Clephan
Updated today

Patient Triage: User tips

Below are some tips to frequently asked questions from users for Patient Triage.

Written by Will
Updated today

Patient Triage: Updating your website

Here are our key tips for displaying Patient Triage on the practice website!

Written by Hana El Oakley
Updated today

Patient Triage: Patient guide

How to use Patient Triage if you are a patient.

Written by Ayrton
Updated today

Patient Triage: Clinical Safety

Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.

Written by Vicky
Updated today

Patient Triage: Photo Uploads

How photos are submitted and received in Patient Triage

Written by John F
Updated over a week ago

Patient Triage: Out Of Hours

How to switch on our 'Out of Hours' setting for Patient Triage

Written by John F
Updated over a week ago

Patient Triage: How to see how many requests you have received and which type

Which usage stats are available for Patient Triage and how you can view these

Written by Katie Clephan
Updated over a week ago

Patient Triage: FAQs

This article helps answer some frequently asked questions about Patient Triage

Written by Brooke Roberts
Updated today

Patient Triage: Video guides

Written by Katie Clephan
Updated today

Patient Triage: Template Policy

Written by Katie Clephan
Updated today

Self-Book for Telephone Appointments: An Introduction to using Self-Book for telephone appointments

An overview of how Self-Book works for inviting patients to book their own telephone appointments

Written by Katie Clephan
Updated today

Self-Book for Telephone Appointments: FAQs

An article for all your questions on our new Self-Book feature.

Written by Jemma
Updated today

Self-Book for Telephone Appointments: How to invite a patient to book their own telephone appointment

Using Self-Book to invite a single patient to book their own telephone appointment in EMIS/SystmOne

Written by Jemma
Updated today

Self-Book for Telephone Appointments: Why can’t I choose the slot type that I want?

What to do if you can’t see the slot type you want when using Self-Book for telephone appointments

Written by Katie Clephan
Updated today

Self-Book for Telephone Appointments: Why can't I send out booking links?

What to do if you can’t send booking invites with Self-Book

Written by Katie Clephan
Updated today