Go to accuRx
All Collections
accuRx Patient Triage
accuRx Patient Triage
More info on our online consultation solution
+8
31 articles in this collection
Written by
Vivek,
Vicky,
Ben Spiro
and 8 others
Patient Triage
Patient Triage: Customising Messages
How to customised messages, enable features as well as other settings for Patient Triage.
Written by
Ayrton
Updated over a week ago
Temporary Disable - Allowing Admin Requests
The new functionality to customise when using Temporary Disable with Patient Triage if it shows no requests or allows for admin requests
Written by
Jemma
Updated over a week ago
Patient Triage - Workflows and Template Examples
Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.
Written by
Jemma
Updated over a week ago
Patient Triage - Step by step guide
This guide is a resource to help practices launch Patient Triage.
Written by
Jemma
Updated over a week ago
Patient Triage: How to get started
Setting up accuRx's online consultation solution at your practice
Written by
Katie Clephan
Updated over a week ago
Patient Triage: Proxy Flow
Submitting requests on behalf of a patient.
Written by
Ayrton
Updated over a week ago
Patient Triage: How to manage patient requests in the accuRx Inbox
Written by
Vivek
Updated over a week ago
Patient triage: Who gets notified about new requests?
Understanding how notifications work for Patient Triage and how these can be changed
Written by
Vivek
Updated over a week ago
Patient Triage: what information do patients submit?
This article gives a detailed description what information patients submit when sending a query through Patient Triage
Written by
Vicky
Updated over a week ago
Patient Triage: Scheduled Suspend of Patient Triage and Temporarily Disabling
Written by
Ben Spiro
Updated over a week ago
Patient Triage: How does patient identification work?
accuRx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.
Written by
Vicky
Updated over a week ago
Patient Triage: How to the customise the wording on the form
Make sure patients have the right expectations when using Patient Triage by personalising the wording on the form to suit your practice
Written by
Katie Clephan
Updated over a week ago
Patient Triage: How to redirect patients to an existing repeat prescriptions service
Customising the repeat prescription option in Patient Triage
Written by
Katie Clephan
Updated over a week ago
Patient Triage - User tips
Below are some tips to frequently asked questions from users for Patient Triage.
Written by
Will
Updated over a week ago
Updating your website with Patient Triage
Here are our key tips for displaying Patient Triage on the practice website
Written by
Hana El Oakley
Updated over a week ago
Patient Guide for Patient Triage
How to use Patient Triage if you are a patient.
Written by
Ayrton
Updated over a week ago
Clinical Safety - Patient Triage
Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.
Written by
Vicky
Updated over a week ago
Patient Triage: Photo Uploads
How photos are submitted and received in Patient Triage
Written by
Lucy Marples
Updated over a week ago
Patient Triage: Out Of Hours
How to switch on our 'Out of Hours' setting for Patient Triage
Written by
Lucy Marples
Updated over a week ago
Patient Triage: How to see how many requests you have received and which type
Which usage stats are available for Patient Triage and how you can view these
Written by
Katie Clephan
Updated over a week ago
Patient Triage FAQ's
This article helps answer some frequently asked questions about Patient Triage
Written by
Brooke Roberts
Updated over a week ago
Patient Triage: video guides
Written by
Katie Clephan
Updated over a week ago
Patient Triage Template Policy
Written by
Katie Clephan
Updated over a week ago
Patient Triage updates✨ and sneak peeks 🤫
Written by
Katie Clephan
Updated over a week ago
Patient triage: How we verify patient identity
Written by
Hanne Ockert-Axelsson
Updated over a week ago
Self-Book
An introduction to Self-Book for telephone appointments
Learn about our new feature in Patient Triage for inviting patients to book their own routine telephone appointments
Written by
Katie Clephan
Updated over a week ago
Self-Book for Telephone Appointments FAQs
An article for all your questions on our new Self-Book feature.
Written by
Jemma
Updated over a week ago
How to use Self-Book for Telephone appointments
Learn about how to use our new feature for Patient Triage
Written by
Jemma
Updated over a week ago
Self-Book: why can’t I choose the slot type that I want
What to do if you can’t see the slot type you want when using Self-Boo
Written by
Katie Clephan
Updated over a week ago
Self-Book: How to monitor the booking status of invites
How you can find out whether patients have booked their appointment using Self-Book
Written by
Katie Clephan
Updated over a week ago
Self-Book: why can't I send out links
What to do if you can’t send booking invites with Self-Book
Written by
Katie Clephan
Updated over a week ago