Accurx Patient Triage

More info on our online consultation solution

Vivek avatar Vicky avatar Ben Spiro avatar +9
31 articles in this collection
Written by Vivek, Vicky, Ben Spiro and 9 others
Patient Triage

Patient Triage: Dashboard

Jemma avatar
Written by Jemma
Updated today

Patient Triage: NHS App Patient Guide

How to use submit a Patient Triage request via the NHS App if you are a patient
Kei avatar
Written by Kei
Updated today

Patient Triage: Temporary Disable - Allowing Admin Requests

The new functionality to customise when using Temporary Disable with Patient Triage if it shows no requests or allows for admin requests
Jemma avatar
Written by Jemma
Updated today

Patient Triage: Workflows and Template Examples

Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.
Jemma avatar
Written by Jemma
Updated today

Patient Triage: Step by step guide

This guide is a resource to help practices launch Patient Triage.
Jemma avatar
Written by Jemma
Updated today

Patient Triage: What is the NHS App integration?

Learn more about our integration with the NHS App!
Jemma avatar
Written by Jemma
Updated today

Patient Triage: How to get started

Setting up Accurx's online consultation solution at your practice.
Katie Clephan avatar
Written by Katie Clephan
Updated today

Patient Triage: How to use Proxy Flow

Submitting requests on behalf of a patient.
Ayrton avatar
Written by Ayrton
Updated today

Patient Triage: How to manage patient requests in the Accurx Inbox

Vivek avatar
Written by Vivek
Updated over a week ago

Patient Triage: Who gets notified about new requests?

Understanding how notifications work for Patient Triage and how these can be changed
Vivek avatar
Written by Vivek
Updated today

Patient Triage: What information do patients submit?

This article gives a detailed description what information patients submit when sending a query through Patient Triage
Vicky avatar
Written by Vicky
Updated today

Patient Triage: How to use Scheduled Suspend of Patient Triage and Temporarily Disabling

Ben Spiro avatar
Written by Ben Spiro
Updated today

Patient Triage: How to use the Reception Flow

Learn about our new feature in Patient Triage that allows practice staff to submit a triage request on behalf of a patient!
Helen avatar
Written by Helen
Updated today

Patient Triage: How does patient identification work?

Accurx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.
Vicky avatar
Written by Vicky
Updated today

Patient Triage: How to customise your messages

Make sure patients have the right expectations by personalising the wording on the form and messages to suit your practice.
Katie Clephan avatar
Written by Katie Clephan
Updated today

Patient Triage: How to redirect patients to an existing repeat prescriptions service

Customising the repeat prescription option in Patient Triage
Katie Clephan avatar
Written by Katie Clephan
Updated today

Patient Triage: User tips

Below are some tips to frequently asked questions from users for Patient Triage.
Will avatar
Written by Will
Updated today

Patient Triage: Updating your website

Here are our key tips for displaying Patient Triage on the practice website!
Hana El Oakley avatar
Written by Hana El Oakley
Updated today

Patient Triage: Patient guide

How to use Patient Triage if you are a patient.
Ayrton avatar
Written by Ayrton
Updated today

Patient Triage: Clinical Safety

Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.
Vicky avatar
Written by Vicky
Updated today

Patient Triage: Photo Uploads

How photos are submitted and received in Patient Triage
John F avatar
Written by John F
Updated over a week ago

Patient Triage: Out Of Hours

How to switch on our 'Out of Hours' setting for Patient Triage
John F avatar
Written by John F
Updated over a week ago

Patient Triage: How to see how many requests you have received and which type

Which usage stats are available for Patient Triage and how you can view these
Katie Clephan avatar
Written by Katie Clephan
Updated over a week ago

Patient Triage: FAQs

This article helps answer some frequently asked questions about Patient Triage
Brooke Roberts avatar
Written by Brooke Roberts
Updated today

Patient Triage: Video guides

Katie Clephan avatar
Written by Katie Clephan
Updated today

Patient Triage: Template Policy

Katie Clephan avatar
Written by Katie Clephan
Updated today