accuRx Patient Triage

Patient Triage: Customising Messages

How to customised messages, enable features as well as other settings for Patient Triage.

Written by Ayrton
Updated over a week ago

Temporary Disable - Allowing Admin Requests

The new functionality to customise when using Temporary Disable with Patient Triage if it shows no requests or allows for admin requests

Written by Jemma
Updated over a week ago

Patient Triage - Workflows and Template Examples

Here are some example workflows that we've seen be successful in GP practices. These examples go through both Medical and Admin requests.

Written by Jemma
Updated over a week ago

Patient Triage - Step by step guide

This guide is a resource to help practices launch Patient Triage.

Written by Jemma
Updated over a week ago

Patient Triage: How to get started

Setting up accuRx's online consultation solution at your practice

Written by Katie Clephan
Updated over a week ago

Patient Triage: Proxy Flow

Submitting requests on behalf of a patient.

Written by Ayrton
Updated over a week ago

Patient Triage: How to manage patient requests in the accuRx Inbox

Written by Vivek
Updated over a week ago

Patient triage: Who gets notified about new requests?

Understanding how notifications work for Patient Triage and how these can be changed

Written by Vivek
Updated over a week ago

Patient Triage: what information do patients submit?

This article gives a detailed description what information patients submit when sending a query through Patient Triage

Written by Vicky
Updated over a week ago

Patient Triage: Scheduled Suspend of Patient Triage and Temporarily Disabling

Written by Ben Spiro
Updated over a week ago

Patient Triage: How does patient identification work?

accuRx take security very seriously. This article gives a description of how we ensure that patients are who they say they are.

Written by Vicky
Updated over a week ago

Patient Triage: How to the customise the wording on the form

Make sure patients have the right expectations when using Patient Triage by personalising the wording on the form to suit your practice

Written by Katie Clephan
Updated over a week ago

Patient Triage: How to redirect patients to an existing repeat prescriptions service

Customising the repeat prescription option in Patient Triage

Written by Katie Clephan
Updated over a week ago

Patient Triage - User tips

Below are some tips to frequently asked questions from users for Patient Triage.

Written by Will
Updated over a week ago

Updating your website with Patient Triage

Here are our key tips for displaying Patient Triage on the practice website

Written by Hana El Oakley
Updated over a week ago

Patient Guide for Patient Triage

How to use Patient Triage if you are a patient.

Written by Ayrton
Updated over a week ago

Clinical Safety - Patient Triage

Patient safety is our top priority - this article outlines clinical risks to consider when launching Patient Triage at your practice.

Written by Vicky
Updated over a week ago

Patient Triage: Photo Uploads

How photos are submitted and received in Patient Triage

Written by Lucy Marples
Updated over a week ago

Patient Triage: Out Of Hours

How to switch on our 'Out of Hours' setting for Patient Triage

Written by Lucy Marples
Updated over a week ago

Patient Triage: How to see how many requests you have received and which type

Which usage stats are available for Patient Triage and how you can view these

Written by Katie Clephan
Updated over a week ago

Patient Triage FAQ's

This article helps answer some frequently asked questions about Patient Triage

Written by Brooke Roberts
Updated over a week ago

Patient Triage: video guides

Written by Katie Clephan
Updated over a week ago

Patient Triage Template Policy

Written by Katie Clephan
Updated over a week ago

Patient Triage updates✨ and sneak peeks 🤫

Written by Katie Clephan
Updated over a week ago

Patient triage: How we verify patient identity

Written by Hanne Ockert-Axelsson
Updated over a week ago

An introduction to Self-Book for telephone appointments

Learn about our new feature in Patient Triage for inviting patients to book their own routine telephone appointments

Written by Katie Clephan
Updated over a week ago

Self-Book for Telephone Appointments FAQs

An article for all your questions on our new Self-Book feature.

Written by Jemma
Updated over a week ago

How to use Self-Book for Telephone appointments

Learn about how to use our new feature for Patient Triage

Written by Jemma
Updated over a week ago

Self-Book: why can’t I choose the slot type that I want

What to do if you can’t see the slot type you want when using Self-Boo

Written by Katie Clephan
Updated over a week ago

Self-Book: How to monitor the booking status of invites

How you can find out whether patients have booked their appointment using Self-Book

Written by Katie Clephan
Updated over a week ago

Self-Book: why can't I send out links

What to do if you can’t send booking invites with Self-Book

Written by Katie Clephan
Updated over a week ago