accuRx Desktop: Managing and logging in to your account

How to personalise your account, what an admin can do and what to do with your account when moving across sites

18 articles in this collection
Written by Lorna, Vicky, Elena Cellitti and 2 others

How long do links last until they expire?

This article covers how long each different type of link generated by accuRx last for

Written by Seoyeon
Updated over a week ago

Vision: Getting started

Here you'll find the first steps to setting up an accuRx account and sending your first text message

Written by Elena Cellitti
Updated over a week ago

Logging into accuRx desktop

How do I log in to accuRx Desktop?

Help with signing in to the accuRx Desktop toolbar for EMIS and S1

Written by Lorna
Updated over a week ago

Do I need to logout of accuRx Desktop?

Logging out of accuRx Desktop

Written by Lorna
Updated over a week ago

How to reset your accuRx Desktop password

Forgot your pasword? Here's how to reset it!

Written by Lorna
Updated over a week ago

Creating or resetting your password

How to create/reset a password if you are an existing accuRx Desktop user

Written by Lorna
Updated over a week ago

Customising my account details

How to edit your signature at the bottom of a text message

How to edit your name that appears at the bottom of a message

Written by Lorna
Updated over a week ago

How to change the name on your accuRx account

What to do if the name on your accuRx account is incorrect

Written by Lorna
Updated over a week ago

How to change the practice name at the bottom of the text message for EMIS practices

How to change how your practice name appears at the very bottom of the text message

Written by Lorna
Updated over a week ago

How to change the practice name at the bottom of the text message for SystmOne practices

How to change how your practice name appears at the very bottom of the text message

Written by Katie Clephan
Updated over a week ago

How to change the text sender ID from "GPSurgery"

Change the name that the text appears from on a patient's phone

Written by Lorna
Updated over a week ago

Changing user status as an accuRx admin

Approving new users at an organisation

Why am I unapproved and how your admin can approve you

Written by Lorna
Updated over a week ago

How to make other users admins

We recommend that practices have multiple admins - here's how you can do this.

Written by Seoyeon
Updated over a week ago

How to archive a user account

What to do when someone isn't working at your practice

Written by Lorna
Updated over a week ago

Working across multiple sites

How to access accuRx Desktop at a new organisation

Using accuRx Desktop when moving to a new organisation if you've used it before

Written by Elena Cellitti
Updated over a week ago

How to access and use accuRx Desktop across multiple practices.

Using accuRx Desktop across multiple sites or practices

Written by Lorna
Updated over a week ago

Using multiple EMIS Web windows

When using accuRx Desktop with two EMIS windows open, you'll be asked to search for a patient.

Written by Lorna
Updated over a week ago

Working from home

Can I use accuRx to work remotely from home or on a laptop?

How to install on a laptop or on your remote software

Written by Vicky
Updated over a week ago