We recommend that organisations allocate multiple admins, so there is always someone to approve new members if the first admin is on holiday or leaves the organisation.

The first user at your organisation to send 3 'validated' messages to 3 different live patients (we match these against the central NHS Patient Demographic Service) will automatically become the organisation's 'Accurx Admin'. An admin can:

To make other users 'Admins', click your initials icon, then click 'Manage Users'

This will take you to the 'Users' page where you can click the button with the three dots to the right of the user and click 'Make Admin'
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