Can I have multiple EMIS Web windows open at the same time?
The toolbar can only connect to one medical system at a time, so it can only work when there is one medical system/ window open.
This is so the toolbar knows which organisation to connect to and avoids issues where patients from different organisations and conversations in the inbox are mixed up.
If multiple EMIS windows are running simultaneously, Accurx Desktop will first ask you to select the patient to whom you want to send a message.
Only have one EMIS Web window open?
If you are being asked to select a patient, but you only have one EMIS Web window open, then it's likely an EMIS is running in the background that is not visible to you or has crashed.
You can resolve this by following the steps in this article
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉