This article talks about logging in to our Accurx Desktop toolbar for EMIS, SystmOne and Vision organisation. If you're from a secondary care organisation or NHS trust, you can log in here!
Logging into the Accurx Desktop toolbar
When the Accurx Desktop toolbar is not logged in, it will look like this 👇 (If another user is logged into the Desktop toolbar, click on the initials on the toolbar and then select 'Logout'.)
If you click on the orange person icon on the right, a pop-up will appear that allows you to sign in like this. 👇
You can choose to sign in with:
NHSmail (Single Sign-On)
Your email and password (With 2-factor authentication)
Via the magic link (With 2-factor authentication)
Note 💡: As of March 2025, if you choose to log in via your email and password or the magic link, you will need to complete 2-factor authentication on Accurx. This means adding a mobile number to your Accurx account to verify your login.
The mobile number for 2-factor authentication on your Accurx account will only be used to authenticate your login and nothing else. No other users or patients will be able to see this 🔒
NHSmail (Single Sign-On)
We recommend that users log into Accurx Desktop using their NHSmail (Single Sign-On) whenever possible, as this would mean they only need to complete 2-factor authentication once via their NHSmail and skip the Accurx 2-factor authentication.
If you opt to log in with NHSmail, you will be taken to this screen 👇
You will then enter your NHS.net email and password, confirm your NHSmail 2-factor authentication if you haven't already done so, which will automatically sign you into the Accurx Desktop toolbar.
Email and password
If you choose to log in with your email and password, you will be taken to this screen 👇
Enter your NHS email and password and click the blue 'Sign in' button.
If you haven't already done so, you will be prompted to secure your account using 2-factor authentication. You will be prompted to input a mobile number, which will then be sent a 6-digit code to enter to enable 2-factor authentication.
This step was implemented by recommendation from the NHS. We are improving our security on Accurx accounts as we continue to add more functionality that deals with patient data.
Magic link
To log in using a magic link, click on the 'Email me a link to sign in' option, enter your email address, and then click 'Email me a link to sign in' again. This will send you a magic link email.
Within the magic link email, click the 'Sign in to Accurx Desktop' link. You must be accessing the email on the same PC as Accurx for the link to work. Doing it over your phone will not work.
If you haven't already done so, you will be prompted to secure your account using 2-factor authentication. You will be prompted to input a mobile number, which will then be sent a 6-digit code to enter to enable 2-factor authentication.
This step was implemented by recommendation from the NHS. We are improving our security on Accurx accounts as we continue to add more functionality that deals with patient data.
After signing in
After signing in, your toolbar should look like this:
Once you are signed in, your Windows account will remember you and will keep you logged into the Accurx Desktop toolbar unless you are inactive for two weeks.
If you are still experiencing problems, please click the chat button below right to talk to someone. 😊