This article talks about Accurx Desktop, our toolbar for EMIS/SystmOne GP practices.
For most practices, the first person who signs up will be the admin for the practice. They will then receive a red notification for all new users to approve them. If you'd like to be approved or made an admin, please first ask your current admin to do this 😊.
If this isn't possible, we're able to help. 😊 We can make another user an admin for the practice if their name is listed on the practice website.
Please email us on support@accurx.com with:
the user's name
the practice name
a link to your practice website or NHS page which shows the user's name associated with the practice
The user will need to have already created an Accurx user account to be made admin.
Hint: As we tend to reply within minutes on our support chat, you can also send the above details on a live chat by clicking on the chat button on the right below. 😊
What's the difference between an admin and a non admin account?
Admins have the ability to approve new users, make other users an 'Admin' and archive old users that may have left.
If you are not an admin, you will either be an "Approved" or "Unapproved" Member of your practice.
Unapproved Members can still send texts and perform video consultations but there are some features that won't be available to them until they have been approved by the admin.
Approved Members will have full access to all features. The just won't be able to approve users, archive users or make other users admin.