Accurx

5 things for you to know about Accurx Scribe

Patient Support: My GP wants to use a ‘Scribe’ in my appointment

Sameera

Moreen

Katie Clephan

For patients using Accurx to contact their Healthcare provider

Accurx for patients

Patient Support: How to book an appointment with your healthcare team using your Accurx link

How to submit an online request to your GP Practice

Patient Support: How to submit an online request to your GP Practice

How patients can access and complete a questionnaire sent by their healthcare team

Patient Support: My healthcare team has asked me to complete a questionnaire

How to respond to a text that your clinician has asked you to respond to - including sending them an image or document!

Patient Support: My healthcare team has asked me to respond to a text/send them a photo or document

What to do if you've been sent a text to book your vaccine

Patient Support: How to book your COVID-19 vaccination via accurx.nhs.uk

How to access a document sent via text for patients

Patient Support: My healthcare team has sent me a document via text

What to do if you can't use your phone for any reason and you need to access a link

Patient Support: I need to access a link that my healthcare team sent me but I cannot use my phone

Patient Support: My healthcare team has sent me an email - how do I respond?

Why have I received an SMS from Accurx asking if I still need my hospital appointment?

Patient Support: I have received an SMS from Accurx asking if I still need my hospital appointment

What a patient should expect from a video consultation

Patient Support: How to join a video call after being sent a link

This article explains what you can do with your appointment reminder message.

Patient Support: I want to cancel the  appointment with my healthcare provider

Patient Support: Why am I being signposted to other services?

Receiving/ Replying to messages from your healthcare professional using Accurx

If you're a patient who's been sent a link by your healthcare provider you now have two ways to access the information sent to you.

Patient Support: How to use NHS login

This article shows you how to view previous messages sent to you by your GP surgery or Hospital.

Patient Support: How to view past messages via NHS login

Using Accurx with your NHS login to interact with your Healthcare team

NHS Login - Using Accurx with your NHS login to access messages

This article will help you get familiar with the basics of using the NHS app.

Patient Support: How to access the NHS app

This article will help you understand how to use Accurx with the NHS App and receive notifications directly via the app

Patient Support: How to use Accurx with the NHS App

How to use submit a Patient Triage request via the NHS App if you are a patient

Patient Support: How to submit a request to your GP Practice using the NHS App

NHS App - Using the NHS App <> Accurx Integration

Here are some frequently asked questions by patients using Accurx to contact their healthcare team.

Patient Support: Frequently Asked Questions (FAQs)

If you're a patient and need some information on what cookies are and how to amend them this article should help.

Patient Support: How to change your cookie settings

What to do next when you receive a 'no appointments available' message when trying to book in your COVID vaccination

Patient Support: There are no appointments available

Patient Support: How to convert weight: Imperial to Metric

Patient Support: How to convert height: Imperial to Metric

Learn more about what happens when sending photos and files to your healthcare provider via Accurx

Patient Support: Sending photos and files to your healthcare provider via Accurx FAQs

Patient Support: I have received a text reminder for my hospital appointment. Do I need to do anything?

Understanding what Record View is and the benefits of this for patients

Patient Support: What is Record View and how does it work?

More information about the reference number displayed when submitting an online request to your healthcare provider

Patient Support: Reference ID

Hannah

Frequently Asked Questions (FAQs)

Find answers and get help from Intercom Support and Community Experts

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