Inbox
Manage replies, assign conversations and keep your shared inbox tidy.
By Ben and 2 others3 authors27 articles
- Accurx Desktop Inbox: How do I get notified about patient replies to SMS messages, Questionnaire responses & failed SMS messages?Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responses
- How to communicate with your team in the new InboxThis article explains how you can use the new Inbox to speak and collaborate with colleagues about patients.
- Accurx Desktop Inbox: How can I keep my Inbox tidy? (Mark as 'Done')When you are done with a message, mark it as 'Done' (you can still find this in the 'Done' folder)
- Accurx Desktop Inbox: How to view any Accurx messages that relate to a patientWhere to view a patient's "SMS history"
- Accurx Web: Replying to existing conversationsReply options for conversations in your inbox
- Accurx Web: How to view historical messages in the inboxHere is a step-by-step guide on how to navigate the inbox to view historical messages
- Accurx Inbox and Navigation: What's New?This article runs through the new UI changes to the Accurx inbox and the web navigation
- Inbox: Smart Conversation TopicsFind out how AI is used to generate Smart Conversation Topics in real-time for medical Patient Triage requests
- Why was the 'Patient has responded to you' toolbar notification removed in Accurx, and how can I view replies now?
- Accurx Desktop Inbox: How to manage responses in the inboxWhere to view your own patient replies to texts (including photos) and what happens when you are away
- Accurx Desktop Inbox: How to manage Questionnaire responses in the inboxWhat Inbox teams are and how to join/leave these teams
- Accurx Web: How to use the Shared Inbox within a WorkspaceHow to use Workspaces to collaborate within Accurx Web
- Accurx Desktop Inbox: How can I assign a message to a colleague?Need a teammate to take a look at a message? Assign them a message to bring it to their attention!
- Accurx Desktop inbox: How to navigate the new look inboxHere is a step-by-step guide on how to navigate the new look inbox 🚀
- Accurx Desktop Inbox: How to manage who is in what teamThis article runs through how Accurx admins can manage the notifications of users for team inboxes.
- Out of Office (OOO): How to set your out of office and cover
- Accurx Web: How to use the inboxHere is a step-by-step guide on how to navigate the new look inbox 🚀
- Accurx Desktop Inbox: How the inbox worksAn overview of the new Accurx Desktop Inbox and how you can use it to manage responses
- Accurx Desktop Inbox: How to monitor all organisation responses in the InboxWhere to see all patient responses so you know that nothing is being missed
- The Accurx app: How to use the InboxHere is a step-by-step guide on how to navigate the Inbox in the Accurx app🚀
- Inbox: Creating new teams & editing themCreating new team folders
- Accurx Desktop: How to navigate the new inbox and Manage Organisation pageHere is a step-by-step guide on navigating the new-look inbox. We'll also show you the new manage organisation page and what's changed🚀
- Accurx Web: How to view conversations with a patientHere are some tips on how to use the Conversations feature in Accurx Web
- Accurx Desktop Inbox: How to view specific patient's previous messages and delivery statusWhere to find a patient’s previous SMS history and delivery status
- Inbox: System-Generated Conversation TopicsFind out how conversation topics are generated in real-time across the inbox
- Accurx Desktop Inbox: How to mark a conversation as urgentLearn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.
- Accurx Desktop Inbox: How to manage failed SMS messages in the inboxUnderstanding failed SMS messages and notifications