This article runs through how Accurx admins can manage the notifications of users for team inboxes.
Accurx admins can now create or rename teams within the Accurx inbox đ This article runs through how Accurx admins can create or rename teams.
There are several teams in the Accurx Desktop Inbox under the 'Teams' tab.
Accurx admins can view and manage who is in these teams via the workspace settings page.
If you're an Accurx admin, you can follow the steps below to manage the notifications for users for team inboxes:
From your Accurx Desktop toolbar, click on the settings cog, and select 'Settings'.
This will launch a settings web page for your organisation. From the Workspace section on the left-hand column, select 'Team Notifications'.
On the Team notifications page, select 'Manage users' on a specific team.
Tick the users you want to receive notifications for the team. You can also search for their name via the search bar.
Note: only Accurx admin users are able to edit who gets notified for a team. Other members of your organisation will be able to view the table, but NOT remove anyone from a team.
However, a member can also change their own notification settings for a specific team in the Accurx Desktop Inbox using the notification toggle. You can read more here.
Who are in the other teams?
There are 6 pre-created teams in the Accurx inbox: Doctors, Nurses, Admin, Reception, Secretaries, and Prescribing. These six teams are automatically populated based on the usersâ EMIS/SystmOne/Vision role. Users can also turn notifications on/off for any team; the team name will be highlighted and appear at the top of the Teams list if the notifications are on.
Note: Most teams have specific types of responses from patients that will appear under them by default (e.g. Asthma, Alcohol, COPD). These will be related to the specific Questionnaire they are tied to.
For the Doctors, Nurses, Admin, Reception, Secretaries and Prescribing teams, no patient responses will appear in these teams automatically. The only messages that will appear under these teams will have been assigned manually by users at the organisation.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. đ