The admin role exists to manage and control your organisation's Accurx setup. Admins act as gatekeepers - they approve new users, manage who has access, and handle key organisational settings.
Admins represent the highest level in Accurx's hierarchy of four user roles: Archived, Unapproved, Member, and Admin.
The main purpose is organisational control - admins can make other users admins (we recommend having multiple), archive users who've left, accept terms and conditions on behalf of the organisation, and manage appointment reminders.
These roles include Archived, Unapproved, Member, and Admin, providing a structured hierarchy to define user responsibilities and access.
Regular members can use all Accurx features but can't perform these administrative functions. Regular members represent the 'Member' role in the platform's hierarchy and have access to standard features, excluding administrative tasks.
Overview of User Roles in Accurx
Accurx divides users into four main roles:
Archived - Inactive accounts.
Unapproved - Accounts pending approval.
Member - Standard users with access to features, excluding admin tasks.
Admin - Users with the highest level of access, managing settings and administrative functions.
Admin privileges
Accurx Desktop: The installed version of Accurx, which integrates with EMIS/SystmOne/Vision clinical systems only. (Built primarily for primary care)
Accurx Web: Browser version of Accurx built for all other platforms. (Built primarily for secondary care, but can also be used in Primary care)
Approve and manage new users at your organisation
Make other users admins - we recommend having multiple admins
Archive/unarchive users who have left or rejoined the organisation
Manage appointment reminders - only admins can create and amend these
Manage Patient Triage settings - to change settings and patient access
Accept terms and conditions, and DPA prompts on behalf of the organisation
Prompts will appear in-product to accept new terms and conditions/DPA's.
These generally come up during new product releases.
Who becomes the first admin, and is there a difference?
Who becomes the first admin, and is there a difference?
The first user to join the workspace is defaulted as the first admin. Being the first admin is no different from being a regular admin; they were simply the first to become an admin.
The user roles in Accurx are hierarchical, with Admin being the highest role, ensuring comprehensive permissions and access.
How do I become an admin?
How do I become an admin?
An existing admin needs to make you an admin. In case there's an issue with the current admin, please contact our support team over live chat or email to explain further.