Accurx

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This section contains information about how Accurx operates and provide services to users. 

Service Management and Extra Support

This article helps if Accurx Desktop is offline or inaccessible during an internet or power outage at the organisation.

Access Accurx during a Power/Internet Outage

This article contains information about how to report incidents to Accurx , and the processes we have internally to manage incidents.

Incident Management at Accurx

Information on how to contact the Accurx User Support Team.

How to contact User Support at Accurx

How to submit your ideas for future developments.

How can I make a feature request?

Find out how to get in touch with Accurx to provide feedback or lodge a complaint.

Complaints and Feedback: How to Contact Accurx

Articles about Accurx's Service Management practices

Service Management

INC-1366: Accurx Outage 04/06/2025

This section contains information about high-severity incidents

Incident Reports

Find answers and get help from Intercom Support and Community Experts

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