Accurx

An overview of SNOMED codes: what they are, why they are vital for accurate medical records, and where they appear in Accurx features like Scribe, questionnaires, and messaging.

Clinical Coding with SNOMED at Accurx

Admin users have enhanced access in Accurx to manage users, functionality and accept certain agreements.

Manage Organisation: Admin User Access

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This section contains information about how Accurx operates and provide services to users. 

Service Management and Extra Support

This article helps if Accurx Desktop is offline or inaccessible during an internet or power outage at the organisation.

Access Accurx during a Power/Internet Outage

This article contains information about how to report incidents to Accurx , and the processes we have internally to manage incidents.

Incident Management at Accurx

Information on how to contact the Accurx User Support Team.

How to contact User Support at Accurx

How to submit your ideas for future developments.

How can I make a feature request?

Find out how to get in touch with Accurx to provide feedback or lodge a complaint.

Complaints and Feedback: How to Contact Accurx

Articles about Accurx's Service Management practices

Service Management

INC-1366: Accurx Outage 04/06/2025

An article containing FAQs about this incident

INC-1390 FAQs: Removal of Vaccination Administration Snomed Codes

An article containing information about incident 1432

INC-1432 Reopened Patient Responses

INC 1820: Failed patient messages

This section contains information about high-severity incidents

Incident Reports

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Find answers and get help from Intercom Support and Community Experts

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