Manage Organisation: How to archive/unarchive a user account

What to do when someone isn't working at your practice

Lorna avatar
Written by Lorna
Updated over a week ago

Note that only admins can archive/unarchive users. (See how to become an Admin here.)

1. Click your initials icon on the toolbar and click 'Manage Users' in the drop-down

This will take you to the 'Manage Users' page where you can see all user accounts in the practice.

2. Select the user and click the three dots at the end of the row. Click 'Archive'.

Note: if this user is an admin, you will first need to click 'Make Member'. Then click the three dots again and you will see the option to archive.

How do I unarchive someone?

Archived users will display at the bottom of the page. If you wish to undo the archive, you can find the user, click the three dots, and click 'Approve'. The user will then appear in the approved list of users again.

Did this answer your question?