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Accurx Web: Appointment Reminders
Accurx Web: How to edit an existing Appointment Reminder
Accurx Web: How to edit an existing Appointment Reminder

This article will explain how to edit an existing appointment reminder on Accurx Web

Alice avatar
Written by Alice
Updated over a week ago

🔔 This feature is only available in services at University Hospitals of Leicester 🔔

When a patient requests an amendment to their appointment, these requests will land in your team’s Accurx inbox. This article will walk you through how to action these requests.

2️⃣ Verify your identity if you haven’t done so already with 2 Factor Authentication. You should have set up 2FA using your mobile phone number or an alternative email address to your NHS address. If not, please set this up to access all the features here.

3️⃣ In the bottom left-hand corner of the screen, click on 'Organisation' > 'Organisation Settings'

4️⃣ Click on 'Appointment Reminders' to take you to take you to the Appointment Reminders page. Here, you can find the reminder you would like to edit, and click on the ‘Edit’ button.

5️⃣ This will then take you to a page that has details for the appointment reminder pre-filled. Here you can make whatever edit you’d like to the appointment reminder. 👇

6️⃣ Once you’ve finished making edits, you click ‘Set reminder live’ at the bottom of the page and that will start sending out the amended appointment reminders.

If you have any questions, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉

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