Accurx

An overview of the new Accurx Desktop Inbox and how you can use it to manage responses

Accurx Desktop Inbox: How the inbox works

Where to view your own patient replies to texts (including photos) and what happens when you are away

Where to see all patient responses so you know that nothing is being missed

What Inbox teams are and how to join/leave these teams

Understanding failed SMS messages and notifications

Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responses

When you are done with a message, mark it as "Done" (you can still find this in the "Done" folder)

Learn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.

Need a teammate to take a look at a message? Assign them a message to bring it to their attention!

Where to find a patient’s previous SMS history and delivery status

Guides to using the Accurx Desktop inbox to manage different types of incoming messages and notifications