Accurx Desktop: Managing messages in the Inbox
Accurx Desktop: Managing messages in the Inbox
Guides to using the Accurx Desktop inbox to manage different types of incoming messages and notifications
18 articles

+3Written by John F, Katie Clephan, Matt Grannell and 3 others


Accurx Desktop Inbox: How the inbox works
An overview of the new Accurx Desktop Inbox and how you can use it to manage responses
Written by John F. Updated over a week ago
Accurx Desktop Inbox: Inbox video guides
Written by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How to manage responses in the inbox
Where to view your own patient replies to texts (including photos) and what happens when you are away
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How to monitor all practice responses in the Inbox
Where to see all patient responses so you know that nothing is being missed
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How to manage Florey responses in the inbox
What Inbox teams are and how to join/leave these teams
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How to manage failed SMS messages in the inbox
Understanding failed SMS messages and notifications
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How do I get notified about patient replies to SMS messages, Florey responses & Failed SMS messages?
Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responsesWritten by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How can I keep my Inbox tidy? (Mark as "done")
When you are done with a message, mark it as "Done" (you can still find this in the "Done" folder)
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How to mark a conversation as urgent
Learn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.
Written by Matt Grannell. Updated over a week ago
Accurx Desktop Inbox: How can I assign a message to a colleague?
Need a teammate to take a look at a message? Assign them a message to bring it to their attention!
Written by Kei. Updated over a week ago
Accurx Desktop Inbox: How to manage who is in what team

Written by Alice. Updated over a week ago
Accurx Desktop Inbox: How to view previous patient messages and delivery status
Where to find a patient’s previous SMS history and delivery status
Written by Elena Cellitti. Updated over a week ago
Accurx Desktop Inbox: How to view any Accurx messages that relate to a patient
Where to view a patient's "SMS history"
Written by John F. Updated over a week ago
Accurx Desktop Inbox: How to get the most out of the inbox (Video)
Written by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How to manage failed SMS messages (Video)
Written by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How inbox notifications work (Video)
Written by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How to locate all responses (Video)
Written by Katie Clephan. Updated over a week ago
Accurx Desktop Inbox: How to manage Florey responses (Video)
Written by Katie Clephan. Updated over a week ago