Accurx Desktop: Managing messages in the Inbox

Guides to using the accuRx Desktop inbox to manage different types of incoming messages and notifications

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19 articles in this collection
Written by Elena Cellitti, Katie Clephan, Matt Grannell and 2 others

Accurx Desktop Inbox: How the inbox works

An overview of the new Accurx Desktop Inbox and how you can use it to manage responses

Written by John F
Updated over a week ago

Accurx Desktop Inbox: Inbox video guides

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How to manage responses in the inbox

Where to view your own patient replies to texts (including photos) and what happens when you are away

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to monitor all practice responses in the Inbox

Where to see all practice responses so you know that nothing is being missed

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to manage Florey responses in the inbox

What Inbox teams are and how to join/leave these teams

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to manage failed SMS messages in the inbox

Understanding failed SMS messages and notifications

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How do I get notified about patient replies to SMS messages, Florey responses & Failed SMS messages?

Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responses

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How can I keep my Inbox tidy? (Mark as "done")

When you are done with a message, mark it as "Done" (you can still find this in the "Done" folder)

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to mark a conversation as urgent

Learn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.

Written by Matt Grannell
Updated over a week ago

Accurx Desktop Inbox: How can I assign a message to a colleague?

Need a teammate to take a look at a message? Assign them a message to bring it to their attention!

Written by Kei
Updated over a week ago

Accurx Desktop Inbox: How to manage who is in what team

How you can see and manage who is part of each team in your Accurx Desktop Inbox

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to view previous patient messages and delivery status

Where to find a patient’s previous SMS history and delivery status

Written by Elena Cellitti
Updated over a week ago

Accurx Desktop Inbox: How to view any Accurx messages that relate to a patient

Where to view a patient's "SMS history"

Written by John F
Updated over a week ago

Accurx Desktop Inbox: How to get the most out of the inbox (Video)

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How to manage failed SMS messages (Video)

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How to manage your own patient responses (Video)

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How inbox notifications work (Video)

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How to locate all responses (Video)

Written by Katie Clephan
Updated over a week ago

Accurx Desktop Inbox: How to manage Florey responses (Video)

Written by Katie Clephan
Updated over a week ago