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Accurx Desktop: Managing messages in the Inbox

Accurx Desktop: Managing messages in the Inbox

Guides to using the Accurx Desktop inbox to manage different types of incoming messages and notifications

18 articles
John F avatarKatie Clephan avatarMatt Grannell avatar+3
Written by John F, Katie Clephan, Matt Grannell and 3 others

Accurx Desktop Inbox: How the inbox works

An overview of the new Accurx Desktop Inbox and how you can use it to manage responses
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: Inbox video guides

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How to manage responses in the inbox

Where to view your own patient replies to texts (including photos) and what happens when you are away
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How to monitor all practice responses in the Inbox

Where to see all patient responses so you know that nothing is being missed
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How to manage Florey responses in the inbox

What Inbox teams are and how to join/leave these teams
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How to manage failed SMS messages in the inbox

Understanding failed SMS messages and notifications
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How do I get notified about patient replies to SMS messages, Florey responses & Failed SMS messages?

Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responses
Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How can I keep my Inbox tidy? (Mark as "done")

When you are done with a message, mark it as "Done" (you can still find this in the "Done" folder)
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How to mark a conversation as urgent

Learn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.
Matt Grannell avatar
Written by Matt Grannell. Updated over a week ago

Accurx Desktop Inbox: How can I assign a message to a colleague?

Need a teammate to take a look at a message? Assign them a message to bring it to their attention!
Kei avatar
Written by Kei. Updated over a week ago

Accurx Desktop Inbox: How to manage who is in what team

Alice avatar
Written by Alice. Updated over a week ago

Accurx Desktop Inbox: How to view previous patient messages and delivery status

Where to find a patient’s previous SMS history and delivery status
Elena Cellitti avatar
Written by Elena Cellitti. Updated over a week ago

Accurx Desktop Inbox: How to view any Accurx messages that relate to a patient

Where to view a patient's "SMS history"
John F avatar
Written by John F. Updated over a week ago

Accurx Desktop Inbox: How to get the most out of the inbox (Video)

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How to manage failed SMS messages (Video)

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How inbox notifications work (Video)

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How to locate all responses (Video)

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago

Accurx Desktop Inbox: How to manage Florey responses (Video)

Katie Clephan avatar
Written by Katie Clephan. Updated over a week ago