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Accurx Desktop Inbox: How to view any Accurx messages that relate to a patient

Where to view a patient's "SMS history"

Moreen avatar
Written by Moreen
Updated over 10 months ago

You can get an overview of all Accurx messages relating to a patient.

To do this, open the patient in EMIS/SystmOne, click the inbox icon on the toolbar, and then click on the name of the patient under "EMIS Patient" / "SystmOne Patient."

Messages are sorted chronologically by most recent action in the "Open" and "Done" sections. "Open" means any conversations that are currently active in your organisation for that patient. "Done" means any conversations that have been marked as Done (including Sent and Scheduled messages).

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