All responses to Questionnaires sent out by the healthcare team (such as for asthma, COPD, etc...), will come back to the Accurx Desktop Inbox and can be found in the Questionnaire section on the associated folder for that condition (e.g. Asthma, COPD, etc.).

To find a Questionnaire response, click on the Inbox icon on your Accurx Desktop toolbar and then click on the Questionnaires section.

Pro-tip:

Since Questionnaires sent out by all users at the organisation are grouped into the same place in the Inbox, we recommend that you mark any responses as "Done" by clicking the "Done" button once they have been actioned. This will make sure that everyone at the organisation knows exactly what still needs to be handled.

For example, the first time you send an Asthma questionnaire, you'll automatically be added to the Asthma folder).

Being part of a folder means that you will be notified every time a new response comes into the organisation for that particular survey type.

If managing responses for a particular Questionnaire condition is not part of your role, you can turn notification off. This means that you will no longer be notified anytime a patient replies to a questionnaire of that type.

If notifications are turned on, the folder will be listed as white under the Questionnaires section. If notifications are turned off, they will be grey. You can still access a Questionnaire even if notifications are turned off.

This isn't something we support right now but we will look at building this in the future.

If you are an Accurx admin you can manage who is in what team via the "Manage Organisation" page. Learn more about how to do that here.

Everyone can see who is part of which team via the "Manage Organisation" page.

Need more help understanding how inbox works? Check out our video guides! 📺