Accurx

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This software lets you send emails about patients to other healthcare professionals

Accumail: Communicating with colleagues

Information on how to get started with Accumail and details about our email feature for contacting healthcare professionals and services

Accumail: What is Accumail and how to get access?

A list of which email domains you can send emails to with Accumail

Accumail: Who can I email?

Articles on getting started with Accumail

Accumail: Getting started

Send emails to other organisations without saving to patient records

Accumail: Not Save to record

Accumail: How to send emails with Accumail

Find out how you'll get notified and see messages in your Accumail inbox

Accumail: Notifications

This article covers how Accumail messages are matched to patients at your practice.

Accumail: Why do I need to match some Accumail messages to a patient?

How to upload documents from EMIS and SystmOne to send via email

Accumail: How can I send attachments via email?

Some common FAQs about our email feature, Accumail

Accumail: How are emails sent via Accurx?

A more detailed look at what to do if you have received an email from accurx.email4@nhs.net

Accumail: I have received an email from accurx.email4@nhs.net

How to fix documents failing to attach on accuMail and SMS

EMIS documents failing to attach

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Guides on sending and receiving emails within Accumail

Accumail: Sending and receiving

Primary care users can receive inbound from community and secondary care users via Accumail in Accurx Desktop.

Accumail: Unassigned Messages

Assign messages to other colleagues that can help action an Accumail message.

Accumail: Assigning messages

Guides on managing your existing Accumail emails

Accumail: Inbox Management

Displaying Accumail contact activity to help you choose the best email address to reach out to.

Accumail: Contact Activity

This article describes how to create a new contact in your practice's Accumail directory!

Accumail: Adding a contact to the compose message directory

This article describes the new Accumail directory and how to use it!

Accumail: Viewing and searching contacts in the directory

This article describes how to edit contacts in the Accumail directory for yourself, your colleagues & the wider community

Accumail: Editing contacts in the directory

Info on how to save addresses, view favourites and uploading a directory.

Accumail: How does the directory work?

How to remove contacts in your directory.

Accumail: Removing a contact

Accumail: Directory

Find answers and get help from Intercom Support and Community Experts

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