Accurx

Send messages to a patients GP practice and view all of your outbound/inbound messages to GP practices sent from Accurx.

Message GP Inbox

I want to know how I can sign up my practice for Record View.

Accurx Desktop: How to enable Record View for my practice

Will

Stephen

This software lets you send emails about patients to other healthcare professionals

Accumail: Communicating with colleagues

Information on how to get started with Accumail and details about our email feature for contacting healthcare professionals and services

Accumail: What is Accumail and how to get access?

A list of which email domains you can send emails to with Accumail

Accumail: Who can I email?

Sameera

Articles on getting started with Accumail

Accumail: Getting started

Accumail: How to send emails with Accumail

Send emails to other organisations without saving to patient records

Accumail: Save to record

Find out how you'll get notified and see messages in your Accumail inbox

Accumail: Notifications

This article covers how Accumail messages are matched to patients at your organisation.

Accumail: Why do I need to match some Accumail messages to a patient?

How to upload documents from EMIS, SystmOne & Vision to send via email

Accumail: How can I send attachments via email?

Some common FAQs about our email feature, Accumail

Accumail: How are emails sent via Accurx?

A more detailed look at what to do if you have received an email from accurx.email4@nhs.net

Accumail: I have received an email from accurx.email4@nhs.net

How to fix documents failing to attach on Accumail and SMS

Accurx Desktop: EMIS documents failing to attach

Create custom email templates for Accumail

Accumail: Creating Accumail Templates

Moreen

Guides on sending and receiving emails within Accumail

Accumail: Sending and receiving

Primary care users can receive inbound from community and secondary care users via Accumail in Accurx Desktop.

Accumail: Unassigned Messages & Notifications

Assign messages to other colleagues that can help action an Accumail message.

Accumail: Assigning messages

Guides on managing your existing Accumail emails

Accumail: Inbox Management

This article describes how to create a new contact in your organisation's Accumail directory!

Accumail: Adding a contact to the compose message Accumail Desktop directory

This article describes the new Accumail directory and how to use it!

Accumail: Searching for contacts when composing a new message

This article describes how to edit contacts in the Accumail directory for yourself, your colleagues & the wider community

Accumail: Editing contacts in the Desktop directory

Info on how to save addresses, view favourites and uploading a directory.

Accumail: How does the Accumail Desktop directory work?

How to remove contacts in your directory.

Accumail: Removing a contact in Accumail Desktop directory

Keep your directory contact list up to date by adding contacts, editing them or removing.

Toolbar Directory: Managing contacts

The Accurx Desktop toolbar directory feature allows you to search, find and manage contacts relevant to your organisation.

Toolbar Directory: Using the directory and sending an email

Alistair

Accumail: Directory

Find answers and get help from Intercom Support and Community Experts

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