Accurx

Send messages to a patients GP practice and view all of your outbound/inbound messages to GP practices sent from Accurx.

Message GP Inbox

I want to know how I can sign up my practice for Record View.

Accurx Desktop: How to enable Record View for my practice

Moreen

This software lets you send emails about patients to other healthcare professionals

Accumail: Communicating with colleagues

A list of which email domains you can send emails to with Accumail

Accumail: Who can I email?

Articles on getting started with Accumail

Accumail: Getting started

Find out how you'll get notified and see messages in your Accumail inbox

Accumail: Notifications

This article covers how Accumail messages are matched to patients at your organisation.

Accumail: Why do I need to match some Accumail messages to a patient?

How to upload documents from EMIS, SystmOne & Vision to send via email

Accumail: How can I send attachments via email?

Some common FAQs about our email feature, Accumail

Accumail: How are emails sent via Accurx?

A more detailed look at what to do if you have received an email from accurx.email4@nhs.net

Accumail: I have received an email from accurx.email4@nhs.net

How to fix documents failing to attach on Accumail and SMS

Accurx Desktop: EMIS documents failing to attach

Create custom email templates for Accumail/Message professional

Message Professional: Creating Healthcare Provider templates

Guides on sending and receiving emails within Accumail

Accumail: Sending and receiving

Assign messages to other colleagues that can help action an Accumail message.

Accumail: Assigning messages

Guides on managing your existing Accumail emails

Accumail: Inbox Management

This article describes how to create a new contact in your organisation's Accumail directory!

Accumail: Adding a contact to the compose message Accumail Desktop directory

This article describes the new Accumail directory and how to use it!

Accumail: Searching for contacts when composing a new message

This article describes how to edit contacts in the Accurx directory for yourself, your colleagues & the wider community

Toolbar Directory: Editing contacts in the Desktop directory

Info on how to save addresses, view favourites and uploading a directory.

Accumail: How does the Accumail Desktop directory work?

How to remove contacts in your directory.

Accumail: Removing a contact in Accumail Desktop directory

Keep your directory contact list up to date by adding contacts, editing them or removing.

Toolbar Directory: Managing contacts

The Accurx Desktop toolbar directory feature allows you to search, find and manage contacts relevant to your organisation.

Toolbar Directory: Using the directory and sending an email

Alistair

Accumail: Directory

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.