Individual messages (SMS, email, NHS App)
Send messages, attachments and templates to one patient, and check delivery.
By Ben1 author46 articles
- Accurx Desktop: Text message character limitHow many words can be used for a patient message
- Accurx Desktop: Sending individual messages via the NHS AppHow to send individual messages via the NHS App, and manage your workspace's settings
- Accurx Desktop: How to monitor the delivery status of a text messageHow you can find out if a SMS has been delivered to a patient
- Accurx Desktop: Can I cancel a delayed text message after I've scheduled it?How to cancel individual text messages that you have scheduled to be sent to a patient at a future date
- Inbox & Messaging: How we check patient mobile numbers for scheduled messages and remindersThis article describes how we check the latest mobile number when sending a pre-scheduled message
- Accurx Desktop: How can patients consent to my organisation saving photos?Find out how patients can give consent for your organisation to save their photos.
- Accurx Desktop: My patient does not speak English. Can I send them a text in another language?How to translate your messages before sending them
- Accurx Desktop: What do Sent, Delivered, and Failed mean in delivery receipts?What do these different status messages mean in the delivery receipt of a text message
- Accurx Desktop: How to attach a document to a text message or emailLearn how you can send a document to a patient using Accurx
- Inbox & Messaging: Sending individual messages via the NHS App pilot findingsNHS App individual messaging Findings from a three-month pilot with 10% GP Practices
- Inbox & Messaging: RCS messaging in AccurxRCS is the modern standard for mobile messaging. An upgrade to standard text messaging that works through the internet is built directly into the standard messaging app on modern smartphones.
- The Accurx app: How to message a patientThis is for healthcare professionals to get in touch with patients through the Accurx app
- Accurx Desktop for Community: How to send a text message to a patientHow to send a quick text using Accurx Desktop that a patient can't respond to
- Accurx Desktop: How to send a message that a patient can respond to (with text or photo 📸)Allowing patient replies to texts with Accurx Desktop
- Accurx Desktop: How to add Read Codes to message templatesAdding Read Codes to personal or practice templates
- Accurx Desktop: Templates FAQFrequently asked questions about creating your own message templates for yourself and your organisation
- FAQs for Accurx's VOIP FeatureOur new voice over the internet protocol call solution which is currently in a pilot phase.
- Pathways: Urgent Referral PathwayHow to schedule Urgent Referral text messages to a patient
- Inbox & Messaging: Unlocking iPhone messagesIf your recent iOS update (like iOS 26) is silently filtering important SMS texts, we'll show you the quick steps to disable the hidden "Unknown Senders" setting.
- SMS Plus Resource CentreThis article is a user guide to help organisations with access to SMS Plus make the most of the product
- Accurx Desktop: How to view and use Accurx's pre-built templatesUsing the Accurx library of Message Templates
- Accurx Desktop: How to create your own custom message templatesCreate and save your own message templates
- Accurx Desktop: Why does a message fail?SMS messages might fail when you send them to a patient - this article explains the reasons why.
- Scheduled Messages FAQsThis article has some frequently asked questions about scheduled messages
- Accurx Desktop: What is Message Patient?Find out what Message Patient is and how to use it to contact patients.
- Accurx Desktop: How to send a text message to a patientHow to send a quick text using Accurx Desktop that a patient can't respond to
- Accurx Desktop: How to email patientsHow to send an email to patients from Accurx Desktop
- Accurx Desktop: How to reduce the size of an attachmentSome suggestions on how to reduce the file size of any attachments which exceed our 3MB limit.
- Accurx Desktop: How to attach test results, sick notes, and more directly from your clinical system to SMS messagesYou can now attach documents directly from EMIS/SystmOne/Vision to your texts without needing to save them to your desktop!
- Accurx Web: How to Create a Message TemplateHow to save yourself time by creating custom templates in Accurx Web!
- Accurx Lite vs Accurx Plus: What are the differences?An overview of the features remaining free and features available to purchase by any Desktop-using organisation as part of Accurx Plus
- Pathways: FIT Sample Reminder PathwayHow to schedule FIT Sample Reminder text messages to a patient
- Accurx Desktop: How to share your message templates with your organisationYou can share your personal templates with your organisation so your colleagues can use them too.
- Accurx Web: Why can’t I see the option for patient response?What to do if you don't have access to the patient response feature in Accurx Web
- Accurx Desktop: Digitally signing sick notes (Med3)How to sign sicknotes before attaching the documents
- Accurx Desktop: What’s the difference between “Consent ✅”, “Okay to contact ✅”, and “Consent unknown⚠️”?Find out more about the contact consent indicators in the new version of the Message tab in Accurx desktop
- Accurx Web: How do I know if a message has been delivered?How to view delivery receipts in Accurx Web
- Accurx Web: How to attach documents to an SMS/emailHow to send documents or images to patients using the Accurx Web platform.
- Accurx Desktop for Community: How to send a message that allows patients to respond (with text and photo)How to send a quick text using Accurx Desktop that allows a patient to respond with a text or a photo
- Accurx Desktop: How to add SNOMED codes to message templatesAdding SNOMED codes to personal or practice templates
- Accurx Desktop: How to send text messages 'out of hours'By default, Accurx Desktop will delay messages to 8am the next day if it's currently 'out of hours'.
- Accurx Desktop: How long do links last until they expire?This article covers how long each different type of link generated by Accurx last for
- How to schedule messages to a patientLearn how to use Scheduled messages to send multiple messages automatically over a series of days, weeks or months.
- Accurx Desktop: New Unified ComposeAn article guide on the new updated look for Compose
- Accurx Web: How to send a message to a patient that they can respond toHow to send a message that a patient can respond to (with text or photos) in Accurx Web
- Accurx Web: How to send a message to a patientAccurx Web allows you to easily text or email your patients from either your mobile or desktop.