Accurx

Default notification settings on your Accurx Desktop toolbar appear and how to change how you are notified about responses

Accurx Desktop Inbox: How do I get notified about patient replies to SMS messages, Questionnaire responses & failed SMS messages?

Where to find a patient’s previous SMS history and delivery status

Accurx Desktop Inbox: How to view specific patient's previous messages and delivery status

Understanding failed SMS messages and notifications

Accurx Desktop Inbox: How to manage failed SMS messages in the inbox

Inbox: Creating new teams & editing them

Where to see all patient responses so you know that nothing is being missed

Accurx Desktop Inbox: How to monitor all organisation responses in the Inbox

Accurx Desktop Inbox: How to get the most out of the inbox (Video)

An overview of the new Accurx Desktop Inbox and how you can use it to manage responses

Accurx Desktop Inbox: How the inbox works

This article runs through how Accurx admins can manage the notifications of users for team inboxes.

Accurx Desktop Inbox: How to manage who is in what team

Here is a step-by-step guide on how to navigate the new look inbox 🚀

Accurx Desktop inbox: How to navigate the new look inbox

Need a teammate to take a look at a message? Assign them a message to bring it to their attention!

Accurx Desktop Inbox: How can I assign a message to a colleague?

Accurx Desktop Inbox: How to manage failed SMS messages (Demo)

Accurx Desktop Inbox: How to locate all responses (Demo)

What Inbox teams are and how to join/leave these teams

Accurx Desktop Inbox: How to manage Questionnaire responses in the inbox

Where to view your own patient replies to texts (including photos) and what happens when you are away

Accurx Desktop Inbox: How to manage responses in the inbox

Why was the 'Patient has responded to you' toolbar notification removed in Accurx, and how can I view replies now?

This article runs through the new UI changes to the Accurx inbox and the web navigation

Accurx Inbox and Navigation: What's New?

Learn how to mark a conversation as urgent, what will happen when you do, and how to get the most from this feature.

Accurx Desktop Inbox: How to mark a conversation as urgent

Guides and demos on how to use your Accurx Desktop inbox

Accurx Desktop Inbox: Inbox video guides and demos

Navigate professional messages in your inbox.

Accurx Desktop Inbox: Professional Message Management

Accurx Desktop Inbox: How to view any Accurx messages that relate to a patient

When you are done with a message, mark it as 'Done' (you can still find this in the 'Done' folder)

Accurx Desktop Inbox: How can I keep my Inbox tidy? (Mark as 'Done')

Find out how conversation topics are generated in real-time across the inbox

Inbox: System-Generated Conversation Topics

Find out how AI is used to generate Smart Conversation Topics in real-time for medical Patient Triage requests

Inbox: Smart Conversation Topics

Ben Davies

Hannah

Becca

Accurx Desktop: Managing messages in the Inbox

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