Getting in touch with your practice via the NHS App

You can now get in touch with your practice to submit a medical query/admin request through the NHS App 🎉

To do this, you'll need to download the NHS App and sign in with your NHS login (or sign up if you don't have a login yet).

Submitting a medical query via the NHS App:

To submit a medical query, select the "Advice" option on the bottom left of the screen, then "Ask your GP for medical advice". You will be asked to confirm whether you are experiencing any of the below symptoms.

After confirming this, you'll be able to submit a request to get help regarding a medical issue. Then verify if the request is for yourself or someone else.

Once the request is completed and submitted, you'll be taken to a confirmation page:

Submitting an admin query via the NHS App:

To submit an admin query, select the "Messages" option on the bottom right of the screen, then "Ask your GP surgery a question". You will be asked to confirm whether you are experiencing any of the below symptoms.

After confirming this, you'll be given a choice of the following admin query options. Then verify if the request is for yourself or someone else. Once the request is completed and submitted, you'll be taken to a confirmation page:

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