We're excited to share that Accurx Switch is getting a new look and a new name, Accurx. This rebrand isn't just a name change, it's part of our goal to give you a better, more joined-up experience across all of our products.
You'll now have access to great features like Scribe, Message Patient, Message GP, and the Inbox, all within the same app.
Note: If you're used to seeing just the Directory, don't worry, that's not going anywhere.
What's changing?
If you previously used Accurx Switch just to access the Directory, you’ll now see the app as Accurx, and with it, new features like Scribe, the Inbox, and Messaging features.
Some Trust users might already be familiar with these tools via Accurx Web, so for you, things will feel pretty familiar.
And if you're a GP using Accurx Desktop or Accurx Web, you'll now be able to use Accurx too, with access to Inbox, Patient Messaging, and Scribe in one place.
Why has the rebrand happened?
In June 2023, Accurx acquired the Induction Switch app owned by Induction Healthcare. By acquiring this app, Accurx was able to open up our functionality to more users, which helps with our mission to connect people across healthcare.
We’re bringing all our communication tools into one, unified experience. Instead of different names and different products, you’ll now see a consistent, familiar brand no matter how you access Accurx, whether you’re messaging patients, reviewing the Inbox, or using the Directory.
Will I lose access to anything?
Nothing's being taken away. You'll still have the Directory and all the features you're used to, with Scribe and Messaging now added in too!
Scribe Integration
What is Scribe?
Scribe is a brand-new feature we've added to the app that helps you save time on documentation by transcribing and summarising clinical conversations in real-time. This is designed to take the pressure off your admin so you can focus on care.
What can it do?
Transcribe and summarise in real-time - during patient consultations, Scribe captures the conversation and instantly turns it into a summary, saving you time on writing up notes.
Reduce time spent on documentation - edit, copy or save the summary using your voice and use it to update a patient's record, saving you time on admin.
Use it flexibly - whether you're working in a GP practice or on a hospital ward, it's designed to work across different care settings.
Frequently asked questions
Why is Accurx Switch changing to Accurx?
Why is Accurx Switch changing to Accurx?
We're unifying our products under one name and one app experience. This helps us bring new features to you faster and keeps things simple.
Will features in the app change?
Will features in the app change?
Yes, you'll see a refreshed look and some new features like Scribe, the Inbox, Message Patient and Message GP. Everything will still be easy to use, with nothing taken away.
What are the benefits of this rebrand?
What are the benefits of this rebrand?
You'll get access to a wider range of features, like messaging and Scribe, all under one consistent brand. It's designed to make your day-to-day smoother.
What is Scribe?
What is Scribe?
Scribe is our new feature that lets you live-time audio transcribe clinical conversations, helping you save time on admin.
Are audio recordings stored in the app?
Are audio recordings stored in the app?
No audio recordings are stored. Audio is streamed and processed in real-time during conversations. There is never a complete audio file from the conversation, as soon as it is transcribed, the audio file is deleted. We recognise the utmost importance of privacy in ensuring that no one can listen to conversations.
What is Message Patient?
What is Message Patient?
This feature allows you to quickly and easily send messages to patients directly within the app. It's a straightforward process designed to make patient communication more efficient.
What is Message GP?
What is Message GP?
Message GP allows you to send messages about a patient directly to their GP practice without having to look up any contact details.
What is the Inbox?
What is the Inbox?
It allows you to send and receive messages from patients and GPs, manage referrals, handle appointment notes and share prescriptions. Need to follow up on a patient's care or flag an urgent message? The Inbox ensures that nothing gets missed, helping you stay organised and in control.
Do I need to do anything?
Do I need to do anything?
No, nothing at all. You'll automatically see the new name and new features on 1st June 2025 when you launch the app.
What happens if I already have an Accurx Switch account?
What happens if I already have an Accurx Switch account?
You can continue using the same login details, nothing is changing there.
What if I have questions about the rebrand that haven't been answered here?
What if I have questions about the rebrand that haven't been answered here?
Our team’s happy to help! Feel free to chat with us using the green message bubble in the bottom right-hand corner of this page 👉 or email us at support@accurx.com
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉