What does Accurx Scribe do?
Accurx Scribe, powered by Tandem, uses AI to transcribe audio from a patient consultation, dictation, or meeting and summarise it into a structured form for medical notes. Clinicians can also generate other documents from the encounter, such as patient letters or referral letters.
After reviewing and editing these, clinicians can save their notes to the patient record and share documents with patients and other services.
Accurx Scribe should not be used to influence the assessment, diagnosis or management plan of a patient.
Accurx Scribe is available via Accurx Desktop, Accurx Web and Accurx Mobile.
Does Accurx Scribe save to the medical record?
Yes, for those using EMIS and SystmOne with Accurx Desktop. Once you’ve reviewed and edited your Scribe summary, you can save it to the patient’s record. If your note includes certain key observations (e.g. height, weight, systolic and diastolic blood pressure, temperature and peak expiratory flow rate), these are saved to the record as SNOMED codes.
For full details, see our article here. You can always edit your note and add/edit coding in EMIS and SystmOne after saving to the record.
How much does it cost?
GP practices enabled for Accurx Scribe can access a free trial if you have not already activated it. The trial will start from the date that you activate Accurx Scribe. Pricing for after the trial phase will scale based on patient list size. Contact our Partnerships team via partnerships@accurx.com to obtain a quote for your practice.
If you work in secondary care, community care, or any other part of the NHS, and are interested in signing up to Accurx Scribe, contact our Partnerships team via partnerships@accurx.com.
Can Accurx Scribe make mistakes?
Accurx Scribe is powered by Tandem's AI. Whilst it's highly accurate, it can make mistakes, such as missing out important information (omissions) and confabulating incorrect information (hallucinations).
For more information, see this article on clinical safety.
It is essential that the clinician reviews all of their Accurx Scribe outputs before they are added to the medical record or shared with patients and other services.
⚠️ Reporting issues: We are constantly improving Scribe and value your feedback. If you notice any hallucinations/omissions, please let our support team know via the live chat button (bottom right of your Scribe window). Reporting these helps our team review the output and continue improving the tool's accuracy.
Hallucinations: Any false or misleading information that was added.
Omissions: Any relevant clinical information that was missed.
How do I use Accurx Scribe?
Scribe on Accurx Desktop
We have a demo of how to complete your first scribe here. For a more detailed step-by-step guide, see this article here.
Scribe on Accurx Web
We have a demo of how to complete your first scribe here. For a more detailed step-by-step guide, see this article here.
Governance and compliance considerations
Before you start using Accurx Scribe, your organisation must complete some important governance and compliance steps. These steps ensure that the use of the new functionality is safe, legal and meets NHS standards. See our article here for a full list of steps. Accurx Scribe aligns with strict international, national, and NHS-specific compliance standards, including:
UK Cyber Essentials Plus Certification: Validates robust cybersecurity practices.
Data Protection Checks by NHS: Fully aligns with NHS data protection protocols.
Clinical Risk Management Assessment (DCB0129): Demonstrates comprehensive risk management processes.
Digital Technology Assessment Criteria (DTAC): Certifies safety, security, and efficacy of digital technologies.
Data Protection Impact Assessment (DPIA): Ensures stringent compliance with data protection laws. For further resources, including DTAC and DPIA documentation, see our dedicated compliance support page here.
Is Accurx Scribe a medical device?
Accurx Scribe is powered by Tandem’s ambient voice technology, which is registered with the MHRA as a Class I medical device.
Medical Device Registration details:
GMDN Code - 36216 Digital dictation system
Risk Classification - Class I
Manufacturer - TANDEM HEALTH GLOBAL LIMITED
Does Accurx Scribe meet NHSE's guidance on AI scribe technology?
As a responsible partner to the NHS supporting over 10,000 healthcare organisations, with a proven track record of clinical safety and governance best practice, we have ensured that Accurx Scribe, powered by Tandem, already meets or exceeds the requirements outlined in NHSE’s guidance. You can read more about this in our article here.
Where can we find more training on this?
Once your organisation accepts the Terms & Conditions and opts in to use Accurx Scribe, you’ll automatically be enrolled in our comprehensive onboarding programme to help you get started with confidence.
For those in Primary care, we also have daily onboarding calls to get you started with this new feature. You can sign up for a call using this link.
We also have a support resource centre for Accurx Scribe here and a dedicated training hub for you here.
If you have any further questions or feedback, please get in touch with our support team using the message bubble in the bottom right-hand corner of this page 👉