Accurx FAQs

This section contains information about how accuRx operates and provide services to users.

4 articles in this collection
Written by Vicky, Kien, and Helen

How we check patient mobile numbers for scheduled messages and appointment reminders

This article describes how we check the latest mobile number when sending a pre-scheduled message

Written by Vicky
Updated over a week ago

Incident Management at Accurx

This article contains information about how to report incidents to Accurx , and the processes we have internally to manage incidents.

Written by Kien
Updated over a week ago

Complaints and Feedback: How to Contact Accurx

Find out how to get in touch with Accurx to provide feedback or lodge a complaint.

Written by Kien
Updated over a week ago

Practice closure: What do we need to do?

Find out what you will need to action if the practice is due to close or merge.

Written by Helen
Updated over a week ago