Accurx

Ben Davies

Hold video calls with patients and colleagues, check browser support and fix call problems.

Video Consultations

Sometimes you might want to bring extra people into a video consultation - another clinician, an interpreter, a supervising colleague, or another patient's carer, for example. The process is the…

Video: How to invite more people to a call

Add a video consultation link to any message you send from Accurx Desktop, no separate app or login needed for you or your patient.

Accurx Desktop for Community: How to do a video consultation?

You can add a video consultation link to any message you send from Accurx Web - no separate app or login needed for you or your patient.

Accurx Web: How to do a video consultation

You can add a video consultation link to any message you send from Accurx Desktop - no separate app or login needed for you or your patient.

Accurx Desktop: How to do a video consultation

Start a video consultation from Desktop or Web and invite others to join.

Making video calls

This article talks about some common issues people may have with our Video consultation feature, and how to troubleshoot them.

Video: Troubleshooting

What to do if you see this error message about unsupported browsers on desktop

Video: What do I do when I see 'You're trying to join on an unsupported browser' in a video consultation?

The Technical Requirements needed for video consultations via Accurx Web

Accurx Web: Technical Requirements for Video Consultations

Which devices you can use for the video consultation feature

Video: Which browsers are supported?

Firewall Configuration for Accurx Video Consultations

Accurx Web: How to configure your firewall to support Video Consultations

Check supported browsers and firewall settings, and fix call problems.

Requirements & troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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