Accurx

This article talks about some common issues people may have with our Video consultation feature, and how to troubleshoot them.

Video: Troubleshooting

What to do if you see this error message about unsupported browsers on desktop

Video: What do I do when I see 'You're trying to join on an unsupported browser' in a video consultation?

The Technical Requirements needed for video consultations via Accurx Web

Accurx Web: Technical Requirements for Video Consultations

Which devices you can use for the video consultation feature

Video: Which browsers are supported?

Firewall Configuration for Accurx Video Consultations

Accurx Web: How to configure your firewall to support Video Consultations

Ben Davies

Check supported browsers and firewall settings, and fix call problems.

Requirements & troubleshooting

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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