Accurx Neighbourhoods is currently only available to select Integrated Neighbourhood Teams. If you're interested in piloting, please sign up here šØāš©āš§āš¦
š What is Accurx Neighbourhoods?
Accurx Neighbourhoods is built to support Integrated Neighbourhood Teams to collaborate and communicate.
It allows multiple care teams (e.g., GP practices, community, mental health, and social care teams) to collaborate around a single, shared list of patients. If you're unsure what a workspace is, please see this article for Accurx Web and this article for Accurx Desktop.
Instead of each workspace maintaining its own separate list, one workspace owns the list, and others join as collaborators.
Every member workspace can then see the Shared Patient List and communicate around those patients.
š¤ Membership and Roles within a Neighbourhood Shared Patient List
Each Neighbourhood Shared Patient List consists of one Owner workspace, plus one or more Editor and Viewer workspaces.
Access is granted at the workspace level, and not at the user level, meaning all approved users within a member workspace can view the Shared Patient List.
The workspaces that can see a patient on the Shared Patient List are that patient's care team: the workspaces involved in their care.
To see which workspaces are part of a Neighbourhood list:
Open the Neighbourhood Shared Patient List.
āSelect the "Care team" button.
āYou will see the list of workspaces, including the Editor workspaces labelled.
The Owner and Editor Workspaces
The Owner and Editor are the curators of the Shared Patient List (note: there can be only one Owner workspace per list, and multiple Editor workspaces).
Only users in the Owner and Editor workspaces can:
Add individual patients.
Bulk upload patients using a CSV file.
Remove individual patients or clear the entire list.
Specify which workspaces can view each patient on the Shared Patient List.
Plus anything that Viewer workspaces can do.
Viewer Workspaces
Viewers are members who use the Shared Patient List to coordinate care. They can:
View the Shared Patient List.
See which other workspaces are members of the Neighbourhood.
Start messages or coordinate care for patients on the list that the Owner/Editor workspaces have enabled.
Note:
Adding patients to a Shared Patient List: Viewer workspaces cannot add or remove patients from the Shared Patient List. Only the Owner and Editor workspaces can add or remove patients.
āAdding workspaces to a Neighbourhood: Only Accurx can manage which workspaces are members of a Neighbourhood; Owner, Editor, and Viewer workspaces cannot add or remove workspaces.
š§ What you can do with Accurx Neighbourhoods
š§ Frequently Asked Questions
How are workspaces configured to a Neighbourhood Shared Patient List?
How are workspaces configured to a Neighbourhood Shared Patient List?
Only Accurx can manage which workspaces are members of a Neighbourhood; member workspaces cannot add or remove workspaces.
The Accurx team creates the list, adds all requested workspaces and assigns the workspace roles. Once itās set up, find out how to open it in Accurx Neighbourhoods: Accessing the Shared Patient List.
Do individual users need to be given access to the Shared Patient List?
Do individual users need to be given access to the Shared Patient List?
No, access is granted at the workspace level, not the user level. All approved users within a member workspace can view the Shared Patient List.
Can I use Accurx Neighbourhoods in both Accurx Web and Accurx Desktop?
Can I use Accurx Neighbourhoods in both Accurx Web and Accurx Desktop?
Yes, Accurx Neighbourhoods works in both Accurx Web and the Accurx Desktop toolbar. Read how to open the Shared Patient List in Accurx Web and Accurx Desktop.
Can every workspace in the Neighbourhood see every patient on the list?
Can every workspace in the Neighbourhood see every patient on the list?
No, Viewer workspaces only see the patients whose care team includes their workspace. Owner and Editor workspaces have visibility of all patients on the Shared Patient List. Find out how care teams work and how to change them in Accurx Neighbourhoods: Accessing the Shared Patient List.
Can organisations that donāt use Accurx be part of a Neighbourhood?
Can organisations that donāt use Accurx be part of a Neighbourhood?
Organisations that donāt use Accurx canāt be member workspaces, but you can still message them from the Shared Patient List.
Read how to message people who donāt use Accurx, and share Accurx Neighbourhoods: Conversation Portal for non-Accurx users with them so they know what to expect.
If you have any further questions or feedback, please get in touch with our support team using the message bubble in the bottom right-hand corner of this page š