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Supporting practices with products FAQs

This article answers FAQs regarding the implementation training and support Accurx offers practices that have procured Accurx Paid features.

Brooke Roberts avatar
Written by Brooke Roberts
Updated over a week ago

How can accounts support practices throughout the Implementation period - What training resources can you share with practices, as a commissioning body?

  • There are a variety of ways that you can support your practices with the Implementation of any Accurx product, this can include:

What is an implementation period?

  • The Implementation Period is a defined training and support period for practices at the start of your contract with Accurx. Implementation Periods vary in length depending on the products that have been procured and can be between 2-6 weeks in length.

  • During the Implementation period practices will:

How can I get training support for my CSU or GPIT leads?

  • Train the Trainer sessions - you have access to 2 Train the Trainer sessions during your implementation period. Make sure to get those booked in and encourage anyone involved in digital support to attend, this could be your GPIT leads, CSU Teams or Business Analysts.

  • The Train the Trainer sessions are designed to help those teaching others to use Accurx products and will take you through each product step by step. These are bespoke sessions and can focus on specific subject areas or simply the fundamentals of Accurx.

  • To book these email your dedicated Account Manager or email customer.success@accurx.com

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉

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