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How do I change my date or time settings?
How do I change my date or time settings?

What to do if you see the wrong time in Accurx delivery receipts

John F avatar
Written by John F
Updated over a week ago

If you're seeing the wrong time entered on a delivery receipt, you can fix this by following these steps 👇:

1. Right-click on the time in the bottom-right of the screen and select “Adjust Date/Time”

2. A window will open, here click on “Date, time & regional formatting”

3. Click on “Change data formats”

4. Under “Short date” , check that the option dd/MM/yyyy is selected. Or, if a date is showing, make sure the option that follows the format dd/MM/yyyy is selected.

Important note: the date format must take the form dd/MM/yyyy. No other similar formats are supported. E.g dd-MMM-yy

5. Restart your PC for the settings to apply. Then, you should be good to go! 🙂

Can't see dd/MM/yyyy as an option?

  1. After step 2 above, click on "Additional date, time & regional settings".

2. Click "Change date, time or number formats"

3. Make sure the Format is "English (United Kingdom)" and the Short date format is dd/MM/yyyy

4. Once you've changed the date format to the correct format, you'll then need to restart your PC for the settings to apply.

If you are still having problems after trying these things, please do chat to us so that we can help using the green message bubble! 👉

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