To invite and book patients aged 5-11 for their covid vaccinations, a separate clinic will need to be set up on accuBook. This new clinic type is called Paeds5-11Pfizer and only this age group will be able to book into it.

1️⃣ Set up your Clinic on the 'Manage clinics' page

Underneath 'Set up Clinic times' select Paeds5-11Pfizer from the vaccine drop-down menu 👇

2️⃣ Click on the 'Invite and manage patients'

3️⃣ Select the tab to upload and invite patients

Upload a list of patients or invite them as an individual. More instructions about how to do this are here. 👈

⚠️ You may hit an error message when uploading your CSV file onto accuBook for this age group⚠️

To avoid this, please change the date format in your CSV file to DD-MMM-YYYY. Likely, this isn't a default format so this will need to be added and updated manually.

If you can't see the DD-MMM-YYYY in the custom tab below then you will need to add this manually. The steps are: highlight the cells > right-click > format cells > custom > manually enter DD-MMM-YYYY into the "Type:" textbox. 👇

4️⃣ Once the CSV file has been uploaded, you will be able to edit and send the SMS invites to patients 😄

5️⃣ Once you've sent the invite, the patients will then automatically fall into the 'Awaiting response ' filter 👇

Will the invite capacity change for this age group?

No, you will still be able to invite 500% of the clinic's capacity.

Vaccinating under 11's will take longer than other patients, can we edit/change the 10-minute appointment slots?

This can't be edited and we are unable to change the 10-minute appointment slots in the Clinic Set up, sadly.

❓ Please let the Support Team know if you have any questions by clicking on the green chat bubble in the bottom right-hand corner 👉
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