What does this mean ❓
Stagger Sending - you have the option to send batch messages over a staggered period of time.
Scheduled Messages - you can schedule batch messages for future dates and times.
You can stagger or schedule all types of batch messages.
How do I do this ❓
Step 1:
You start with the usual steps taken to send a batch message:
Compose the message you'd like to send.
Step 2:
To schedule or stagger the message, click the arrow next to the Send button.
If you would like to schedule the message for a custom time or stagger the message, select Custom date or stagger.
Step 3:
From here you can choose to schedule the message for a specific date or after a time frame.
You can also choose to stagger the message and select the number of days you want to spread the sending of the message over.
We will calculate for you how many patients a day (roughly) will be sent a message when you enter the number of days you would like the batch message to be staggered over. This number will change when you amend the number of days.
Step 4: Send the message
Once you're ready, select Confirm and you'll be able to review your message 👇 If you're happy, all you need to do is click Send!
Additional note: Messages that are staggered or scheduled will be saved to the patient's medical record when the Batch messages are sent. So if the scheduled/staggered messages are cancelled - they won't be saved to the patient's record.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉