If you're locked out of your NHSmail account, you can go to this NHS help site to find out how to reset it or unlock your account.

We send our verification emails to NHSmail accounts, so you'll need to be able to login here in order to use Accurx Desktop. We also send reset password and magic link emails, as well as other updates to your NHSmail account.

Don't have an NHSmail account? See here.