Accurx

How to use Accurx to set up a video consultation with a patient, and other details on our video service (EMIS/SystmOne users)

Video: How to do video consultations using your mobile at a GP practice

This article talks about some common issues people may have with our Video consultation feature, and how to troubleshoot them.

How to use the video consultation feature on your desktop

Which devices you can use for the video consultation feature

Adding more patients or other healthcare staff into a video call for GP practices using EMIS/SystmOne

If you can't see/hear the patient or they can't hear/see you, these are some settings for you to check.

What to do if you see this error message about unsupported browsers on desktop

You can now email your patients their video consultation link. This might be useful for sending a link to a tablet or computer!

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

{assigneeName} needs more information from you