Accurx

This article talks about some common issues people may have with our Video consultation feature, and how to troubleshoot them.

Video: Troubleshooting

You can add a video consultation link to any message you send from Accurx Web - no separate app or login needed for you or your patient.

Accurx Desktop: How to do a video consultation

Which devices you can use for the video consultation feature

Video: Which browsers are supported?

Sometimes you might want to bring extra people into a video consultation - another clinician, an interpreter, a supervising colleague, or another patient's carer, for example. The process is the…

Video: How to invite more people to a call

What to do if you see this error message about unsupported browsers on desktop

Video: What do I do when I see 'You're trying to join on an unsupported browser' in a video consultation?

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Katie Clephan

Video Consultations

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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