Troubleshooting
Fix installation errors, a missing toolbar and other common Desktop problems.
By Ben1 author15 articles
- Accurx Desktop: How to fix common toolbar issuesFix common problems with the Accurx toolbar, such as it not loading, not connecting or not showing.
- Accurx Desktop: What to do if Accurx Desktop isn't on your PCIf you can't find Accurx Desktop on your PC, here is how you can install it.
- Accurx Desktop: What to do if you don't have the toolbar or it doesn't look rightThis article runs through how to get your toolbar connected successfully.
- Accurx Installation: "Accurx.Host has stopped working"How to fix this Accurx Host error
- Accurx Desktop: How to use the Accurx utility toolUse the Accurx utility tool to check and fix common installation and connection problems.
- Accurx Desktop: What to do if you can't access document attachments or patient response optionsWhat to do if you can't see or are denied access to Accurx features.
- How to resolve a WebView2 errorWhat to do if you see a WebView2 error when opening or using Accurx Desktop.
- Accurx Desktop: How to change your date or time settingsWhat to do if you see the wrong time in Accurx delivery receipts
- How to change the Default Browser on your computerInternet Explorer has retired. Find out how to change your default browser settings here!
- Accurx Desktop: Web page says "Connection reset by peer"What to do if you see "Connection reset by peer" on chain.accurx.com
- Accurx Installation: "Looks like we’re having trouble talking to our server. This could be caused by anti-virus. Please contact Accurx support"We've released a fix that should get around this error
- Accurx Installation: "The feature you are trying to use is on a network resource that is unavailable"How to fix this installation error message
- Accurx Installation: "The specified path does not exist"What to do if you see this error when installing Accurx Desktop.
- I see 'The procedure entry point ... could not be located in the dynamic link library'What to do if you see this error when you install Accurx
- Accurx Installation: "The security ID could not be assigned"What to do if you see this error when installing Accurx Desktop.