Secondary care
Use Patient Triage in hospital and community services, including custom forms.
By Ben1 author12 articles
- Patient-Initiated Contact: IntroductionThis article introduces our Patient-Initiated Contact features for Community and Mental Health services using Accurx Desktop.
- Patient Triage: What happens once a patient has submitted a request?This article describes how to manage submitted requests from patients from within the Inbox.
- Patient-Initiated Contact: How can a patient submit a request to your service?This article explains the process of how a patient can submit a request to your service through Accurx.
- Patient Triage in Secondary Care: Navigating the Settings PageA guide of how to use the Patient Triage settings for users in Secondary Care.
- Patient Triage in Secondary Care: When to use our solutionLearn when secondary care services should use Patient Triage to support patient triage-first access. Helping your team respond safely and efficiently to inbound queries without defaulting to appointments.
- Patient Triage in Secondary Care: FAQ'sThis article is for secondary care services that use the Patient Triage form
- Patient Triage in Secondary Care: How can a patient submit a request to your service?Step-by-step guide on how a patient can submit a Patient Triage request to your secondary care service.
- Patient Triage in Secondary Care: How does patient identification work?This article explains how patient identity is checked when a Patient Triage request is submitted in Accurx Web, and what your team will see in the inbox.
- Patient Triage in Secondary Care: Why have I received an email with the subject - "A patient has sent you a message in Accurx Web"?Information for users about these notification emails and how to review the patient’s message in Accurx Web
- Patient Triage in Secondary Care: What is a custom form?Learn what a custom Patient Triage form is and how Secondary Care services use it to support the safe triage of patient requests.
- Patient Triage in Secondary Care: Managing patient requests in the Accurx InboxFind out how Patient Triage requests arrive in Accurx Web and how your team can efficiently manage, assign, and action them.
- Patient Triage in Secondary Care: How to send a link to a patientDifferent ways secondary care providers can share their Patient Triage link with patients