Accurx Web
Log in, find your way around, manage your workspace and users, and run reports.
By Ben and 1 other2 authors39 articles
Getting started
Sign up to Accurx Web, change your settings and learn the basics.
Workspace & users
Create or join a workspace, invite colleagues and manage who’s in each team.
- Why do I need to link my workspace?Summary of why users need to link their workspace
- Accurx Web: How to create or join a WorkspaceHow to join or create workspaces to collaborate within Accurx Web
- Accurx Neighbourhoods: Coordinating care across multiple workspacesThis article explains how Integrated Neighbourhood Teams can use Accurx Neighbourhoods to coordinate care across different workspaces.
- Accurx Web: How to manage who is in what team
- Accurx Web: What to do if your membership is 'Pending approval'?If you've joined a workspace and are waiting to be approved, here is how you can get approved by the workspace admin, and the features you can use in the…
- Accurx Web: Managing users in WorkspacesHow to manage users within a workspace
- Accurx workspace and group email mappingThis article talks about what to expect when you map your group email to your Accurx workspace
- Workspace: How to change Sender IDChange the name that the text appears from on a patient's phone in Accurx Web
- Accurx Web: How to bulk invite users to a WorkspaceHow to bulk invite colleagues to a Workspace within Accurx Web
- Accurx Web: Manage OrganisationsLearn how Organisation Admins can have visibility and control over workspaces and users across their organisation.
- Manage Organisation: Admin User AccessAdmin users have enhanced access in Accurx to manage users, functionality and accept certain agreements.
- Workspace: How to Customise Patient Message greetingsWorkspace Admins can now personalise how Accurx greets patients in outgoing messages - your own wording, your own age ranges, and your own combination of patient details.
Reporting
See your organisation’s usage and find reporting dashboards.
- Accurx Desktop: How to view your usage for SMS messages, Questionnaires, Pathways & video consultationsHow to see the number of messages your practice sends
- Account Data & Reporting DashboardThis article covers guidance and FAQs relating to account data and reporting questions where Accurx Paid features have been procured.
- Reporting Dashboards FAQsCommon questions about the in-product reporting dashboards
- Reporting Dashboards: Messaging Channels and FragmentsFind out how to use your reporting dashboards to gain insights into the most popular channels for your messages and their related fragments.
Pharmacy setup
Set up a pharmacy workspace, manage users and find pharmacy FAQs.
- Pharmacy: How to join a Pharmacy Workspace and Manage UsersThis article runs through how you can join your pharmacy on Accurx Web to collaborate with your pharmacy colleagues.
- Pharmacy: Frequently Asked Questions (FAQs)This article has some of our frequently asked questions from pharmacies about Accurx
Trust-specific guides (UHL)
Guides for staff at University Hospitals of Leicester.
- Accurx Web: Integrated Clinic ListsHow to use the Integrated Clinic Lists feature on Accurx Web
- Accurx Web: UHL & UHN - Changes to patient search and conversation history from 2 June 2026This article is for Accurx users at University Hospitals of Leicester (UHL) and University Hospitals of Northamptonshire (UHN). It explains how patient profiles and conversation history will work differently after…
- Accurx Web: UHL Email migrationWhat to do if your email address is changing from @uhl-tr.nhs.uk to @nhs.net
- Accurx Web: How to send Batch Messages (UHL)Step-by-step guide on how to use Batch Messaging on Accurx Web at University Hospitals of Leicester