Consultation activity shows every document created from your Scribe consultations in one list, with the status of each one. You can see at a glance whether a letter has been saved to the record, sent to the GP or sent to the patient, and what still needs action. Actions may vary depending on functionality available to your organisation.
It covers consultations started from a clinic list and ad-hoc consultations (ones not started from a clinic list). Everyone in your workspace sees the same list.
⚠️ Availability: Consultation activity is available to select NHS Trusts. If you can't see it and are expecting to, speak to your Accurx account manager.
How to use consultation activity on Accurx Web
1. Open consultation activity
In Accurx Web, click Lists at the top of the page, then select Consultation activity on the left. You'll see all the documents created from Scribe consultations in your workspace, without needing to click into each clinic code.
Each row shows the document, the patient (name, age and sex), the patient ID (hospital number or NHS number), the clinic code, who created it, the date created and its status. The newest consultations are at the top.
ⓘ Ad-hoc consultations: If you start a Scribe without selecting a patient first, the document will appear with some details missing. Once you link a patient to the consultation, their details will fill in, and any statuses or tags it already has will stay.
2. Filter the list
Use the filters at the top of the page to narrow down what you see:
Clinic code: search for and choose one or more clinic codes, or choose No code to see consultations started without an appointment
Status: for example, show only Created or Failed documents to find what still needs action
Date
3. Open a document's details
Click the arrow at the end of a row to open Document details. Here you can see the document's status, its activity tags, who it was sent to, and the patient and clinic details.
Click View patient conversation or View colleague conversation to open the messages that were sent. Use the up and down arrows at the bottom of the panel to move between documents.
4. Mark a document as complete
When everything's been actioned for a document, click Mark complete in Document details. This is useful when work has been finished outside Accurx, so the list stays accurate.
How to use consultation activity on the Accurx app
You can also check consultation activity from your phone, on iPhone and Android. Anything you change on the app updates on Accurx Web too, and the other way round.
Open the Accurx app and tap the Lists tab
Tap Consultation activity - each document appears as a card
Use the filters to narrow down by clinic code, status or date range
Tap a card to see the document's details
From the details, mark the document as complete, or move it back to In progress
Tap View consultation to open the Scribe consultation itself
What the statuses and activity tags mean
Statuses
Every document has a status, so you can see what still needs doing.
Status | What it means |
Created | The document has been created and nothing has been done with it yet |
In progress | Someone has started actioning the document |
Complete | Someone has marked the document as complete |
Failed | Sending the document to a patient didn't succeed |
Activity tags
Activity tags show what's happened to each document:
Saved to record
Sent to GP
Sent to patient
Sent to colleague
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉