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Patient Triage: How to see how many requests you have received and which type
Patient Triage: How to see how many requests you have received and which type

Which usage stats are available for Patient Triage and how you can view these

Sophie avatar
Written by Sophie
Updated over a week ago

This article talks about Patient Triage, Accurx's new online consultation platform.

🌟 If you don't currently have access to Patient Triage, click here to find out more and sign up for a free trial! πŸ‘¨β€βš•οΈπŸš‘

Patient Triage now gives you access to your usage stats straight from the Manage Organisation page. πŸ˜ƒ This includes:

  • How many requests you’ve received

  • Which type of requests you've received

  • When requests are coming through

  • How many requests were verified/"Matched" (more on patient identification here)

You can also export the usage report straight into Excel in one click!

How to view your usage stats for patient triage

1. Click on your initials on your Accurx toolbar and then click 'Manage Organisation' from the drop-down list as shown below. πŸ‘‡

2. Once the Manage Organisation page loads on your web browser, scroll down to 'Patient Triage' and click on the 'Dashboard' option (highlighted in the screenshot below).

This will open a web page where you can see a breakdown of the requests that you have received via Patient Triage like this... πŸ‘‡
You can use the dropdown on the right-hand side (as shown) to toggle between seeing medical and admin requests, only medical requests or only admin requests.

3. To download your Patient Triage usage data (for the last 90 days) into Excel, click the blue button that says 'Download report'.

You will then be able to find the exported Excel file (with the name PatientTriageUsage) in your downloads folder on your computer as highlighted below. πŸ˜ƒ

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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